Once you’ve created a device profile, you’ll need to edit the settings of that profile according to your business needs and workflows.
If you ever need to clean up outdated device configurations from your system, you can always remove unnecessary settings.
Configuring or editing device profiles
- From the main navigation menu of the Back Office, go to Configuration > Configurations.
- Find the device profile you wish to configure or edit on the page.
- Select Edit next to the desired profile.
- The configurations page will open for the selected device profile.
- Apply the desired changes to the device profile, and then save your changes.
Device profile settings
Configure the settings and parameters for the selected device profile. Each setting represents a behavior or rule applied to the POS app using this device profile.
Settings with an asterisk include default settings for the device profile. Those settings may vary based on certain region-related settings or types of business.
Support for tables
This section can be understood as enabling table service or pay-at-order workflows.
|Disable support for tables.||If your business does not offer dine-in or table service, select “Disable support for tables.” This means that your POS users can process transactions when customers order, sometimes referred to as pay-at-order or counter service.|
|Enable full table support. *||Allow full table support if orders should be assigned to a table by default. When this option is selected, a menu for configuring table-side orders is displayed. Find more information on table service settings below.|
Table or dine-in serving settings
These settings are only applicable if full table support has been enabled. As such, these settings are best suited for table service or dine-in workflows.
|Users are not allowed to access open accounts created by other users. *||Limits order taking to the user in charge of the table.|
|Show an order summary on continuation dockets. *||In case you had to order several courses if this function is enabled all courses will be printed according to your order history.|
|Enable ordering by seat order (specify the guest for each transaction line).||Provides the ability to allocate orders to certain guests based on their sitting position at the table. Particularly useful for shift and payment assignments.|
|Enable tipping.||Allows the user to add tips at the payment.|
|Tips are provided after payment.||Allows you to accept and tally tips after the receipt is paid.|
|Always create a default direct account.||This setting can be activated to be sure that you are not working in direct sales mode when processing orders. Instead, the cash register will open order with the name Direct. This is helpful if you wish to allow users to run tabs or edit an order before processing payment. By default, orders are opened with Direct Sale mode; unless they are assigned to a table or given a name, a user will need to process the payment for that order before opening another.|
|Reload direct account after each commit.||Each time an order is sent, the cash register is by default in a waiting state for a new order. By activating this function, the booking order is called again and waits for new bookings. This is useful for businesses that offer goods and/or services before asking for payment.|
|Enable sales with no account (direct sale mode).||Select this setting to allow pay-at-order flows on the POS. When enabled, orders can be opened in Direct Sale mode, but always assigned a table or name if dine-in is required. In Direct Sale mode, payments have to be completed immediately after sending an order to a prep station.|
|Allow accounts with zero covers.||When enabled, a user does not need to enter the guest count for the table.|
|Managers can't create new tables.||Members of POS's Manager user group cannot create new tables for orders.|
|Only managers can change the number of covers.||Only managers can change guest counts.|
|Only managers can transfer tables.||Managers are only permitted to transfer tables between employees.|
|Default number of covers for new accounts.||Enter the number of seats you want to assign to each table by default.|
|Table button mode.||You can set TABLE buttons to display open tables, the floor plan, the list of tables, or the Takeaway orders list depending on your business context.|
The following settings pertain to processing transactions and sales for this device profile.
|Ask for an account profile during direct sales.||When you enable this feature, the user has to select an order type for the sale, such as “Happy hour” or “Takeaway.”|
|Make profile selection immediate when asking for a profile.||From the previous point, the validation step for the selection of the direct sales account profile is skipped|
|Allow the current transaction to be placed on hold.||
The option lets you pause your active order that is not yet tied to a table (move to the background), so you can place another one. For this purpose, the On Hold button appears after activating the function.
One instance is when a customer realizes that they forgot their wallet in the cart and need to get it. In this case, you can offer another service for a guest while he gets his wallet.
|Keep every item separate on the customer receipt.||Even if there are multiple orders of the same item, each item will appear as a separate line on the customer receipt.|
|Allow merging lines with production instructions.||Allows multiple-ordered items with production instructions to be merged on the same line. For instance, if a customer orders two lattes prepared two different ways, Latte will appear as one line with two separate production instructions underneath.|
|Send the transaction after every item (single item transaction).||The POS will print separate production tickets for each item.|
|Activate refunds (for transactions and receipt).||
Users can process refunds on the POS. This is useful for processing returns and a deposit for glass bottles.
|Show the Fire button on the main screen.||Displays the button for firing the next course on the POS Order screen.|
|Show actual tax rate next to item name.||On the POS Order screen, a tax rate is displayed next to the order item’s name.|
|Allow the manager to cancel prepared items.||Management may cancel orders already sent to the production stations (Bar/Kitchen).|
|Secure retail mode.||This mode makes it impossible to delete items that are already sent on the POS.|
Here you can configure settings related to the payment process.
|Never give change on cash transactions.||If this function is enabled, the change is not calculated automatically for cash payments.|
|Allow the user to skip the amount prompt during payment. *||The totals screen isn't displayed, so you can finish the order quicker.|
|Activate the final check action.||Restricts printing of notes to after the invoice is printed. In this mode, the invoice will print immediately.|
|Enable advanced check splitting||When selected, users can more easily divide and split bills on the POS app. Please note, the device must be using version 4.1.9 of the POS (K) app or later to use this feature.|
Determine POS order behaviour after a payment transaction is processed.
|Automatically send the current transaction on logout.||Enable automatically sending the entered order to the appropriate production stations if the user logs out before sending the items.|
|Log out the current user when a transaction is completed.||When enabled, users are automatically logged out of the Order screen after processing a transaction.|
Adjust settings for receipt printing behavior.
|Print receipt when closing an account.||The POS will print automatically a receipt when the account is closed and paid.|
|Force a receipt to be printed for table accounts.||Automatically prints a receipt for table payments after payment.|
|Force a receipt to be printed when it contains a payment slip. *||Automatically prints a receipt when a card payment receipt is printed as well.|
|Always print payment slips.||POS will print a card payment receipt automatically if payment is processed by the POS.|
|Force a receipt to be printed when it contains a delivery slip.||POS will print a corresponding receipt automatically in addition to the delivery slip.|
|Force delivery information to be printed on receipts.||When you enable this function, the receipt will contain your customer's information for the delivery.|
|Print a payment receipt for partial payment.||This function prints a receipt for each partial payment instead of printing a total receipt after the last partial payment for a split.|
|Lock the screen when the drawer is open.||When enabled, the POS order screen will lock when the cash drawer opens.|
Customize payment terminal settings.
|Enable tip on the payment terminal when supported.||If your digital payment terminal offers direct tip adding, you can make use of it by enabling this feature.|
|Capture signature on screen (when supported). *||When enabled, this allows for on-screen signatures (when supported by the payment terminal).|
Configure settings related to the user interface of the POS app.
|Split the payment button in two parts (cash and other payments). *||When enabled, a second method can be defined for the payment button. The button will separate into two areas which display the cash and other payment methods.|
|Show a banner screen when a transaction is completed.||The amount is displayed as a banner at the POS after selecting the payment method.|
Customize customer receipt information.
|Increase the size of transaction lines on customer receipts.||Increases the size of the item rows printed on the client receipt.|
|Show the servers’ name in large font on customer receipt.||Displays the service name for the client.|
|Show the total line in large font on customer receipt.||Allows you to enlarge the size of the total on the client's receipt.|
|Show items that have no price on customer receipts.||With this function, items discounted by you to zero will be indicated on the receipt with the price FOR FREE instead of 0.00 €/£/$.|
|Show tax information on draft receipts.||To display the VAT on the draft receipts (the account is still open).|
|Organize the receipt by seat.||Allows you to group items by customer.|
|Show the number of covers on the receipt.||Displays the number of customers for this order.|
|Keep every item separate on the customer receipts.||Duplicates the lines corresponding to the same item on the client receipt (e.g. for two cups of coffee ordered, each cup will be visible on a line).|
|Allow sub-items to be merged on the customer receipt.||When enabled, sub-items can be grouped together on receipts.|
|Show the consumer’s name on receipts. *||Useful and/or necessary for take-away and deliveries. Displays the client's name.|
|Show full consumer address on receipts.||Useful and/or necessary for deliveries. Displays the customer or delivery address.|
|Show account profile name on customer receipts.||Display the account profile (order type) on the client receipt.|
|Only allow one draft receipt per account.||To prevent unnecessary wastage, a draft receipt can only be printed once.|
|Print final draft receipt with the total divided by the number of seats. *||Divide the final draft receipt total by the number of seats on the transaction and print this information on the receipt.|
|Don't print price when a comp discount is applied. *||If this option is enabled, no price or information will be printed behind a 100 % discounted item.|
|Show pre-tax total on receipt.||Allows displaying the price without taxes on the client receipt.|
Production dockets (order tickets)
Customize settings for your order tickets, sometimes known as production dockets.
|Show item prices on kitchen/drinks dockets. *||Displays the price of the items on the production ticket.|
|Show a separator line between items on dockets. *||Displays a line between order items.|
|Print sub-lines in red.||
Prints sub-items in red (messages, side dishes, extras).
NOTE: This settings requires a compatible printer with a red ink ribbon.
|Don't print sub-lines when the production center is different.||Only print items configured for the production center.|
|Sort lines on docket. *||Sort lines on order tickets.|
|Merge items on production dockets. *||Allow multiple items to display as one line on order tickets, rather than individually.|
|Truncate lines on the production dockets *||When enabled, lines can be shortened the lines on the order ticket.|
|Show seat details on dockets.||With this option, the POS will print the seat number next to the article if it is assigned to a seat.|
|Show the number of covers on the production dockets. *||Display the total number of seats on the order ticket.|
|Print the floor plan name on dockets. *||Print the name of the floor plan on the order ticket.|
|Show full customer address on production dockets.||Useful and/or necessary for deliveries. Displays the customer or delivery address on the order ticket.|
|Show current account profile name on production dockets.||Useful and/or necessary for take-away and deliveries. Used to display the account profile on the order ticket.|
|Cut docket between courses.||Create a single order ticket for each item.|
Enable AirPrint functionality to your POS system.
|Enable AirPrint||This feature requires the use of an AirPrint-compatible printer.|
|Use AirPrint for draft receipts||This feature requires the use of an AirPrint compatible printer and activating the previous option. This function is useful, for example, if you print custom invoices.|
Configure additional miscellaneous settings for this device profile.
|Enable QR code scanner.||Enable the support of an external QR code scanner.|
|Show item search button. *||To quickly find items on the POS, display the item search button at the bottom of your Order screen.|
|Show receipts created by other users in the receipt management panel.||Allows you to view the receipts of other users.|
|All amounts entered the keypad are rounded amounts (no cents).||Does not display options for entering cents on the keyboard|
|Customer cards must be linked to a customer record.||Requires you to link loyalty cards to a customer record.|
|Activate money back on meal vouchers. *||Generates a QR code that gives the holder a credit for the difference.|
|Automatically log the user out.||Specify a time for when a user will be automatically logged out from the POS.|
Configure reporting settings for this device profile.
|Include item statistics in reports. *||Include item statistics on POS reports.|
|Block staff clock-out when open tables are found. *||When enabled, open orders must be settled before closing a shift.|
If you need a screensaver for the POS, then you are in the right place.
|Show a black screensaver when the POS is inactive. *||The screen will be black if the device is inactive.|
|Use pictures from the camera roll for the screensaver.||When enabled, the screensaver includes photos on the POS device.|
Deleting a device profile
In case a device profile is outdated and no longer needed, you may archive it from the Back Office.
NOTE: You can only remove added device profiles. The default device profile cannot be removed.
To remove a device configuration from the Back Office:
- From the main navigation menu, go to Configuration > Configurations.
- Choose the configuration which you want to edit.
- Select Remove next to the desired device profile.
Now that you have configured device profiles for your establishment, you'll want to connect your POS devices to Lightspeed Restaurant K Series. In order to connect with Lightspeed Restaurant, POS devices will need to connect with a connection code configured from the Back Office. For more information, see connection codes.