The Lightspeed iPad stands combine sleek design and device protection. Each stand is designed for stability and features a modern appearance, along with a magnetic swivel base for customer interaction during checkout. Additionally, all stands support USB-C cables, with integrated charging built into the stand, ensuring convenient power access for your POS device.

The lineup of stands includes the Lightspeed Stand for iPad, Lightspeed Stand with Payments for iPad, and the Universal Stand for Tablets.

Lightspeed Stand for iPad

The Lightspeed Stand for iPad is available in the United States and Canada. This stand is compatible with newer iPad models (without Home buttons and with larger screens):

• iPad • 10th and 11th (A16) generation
• iPad Air • 4th*, 5th*, and M2 generations
• iPad Pro • 1st*, 2nd*, 3rd*, 4th*, 5th and 6th generations

*requires the use of included spacers, which should be adhered onto the enclosure before setting up the stand.

1. If using iPad Air 4th and 5th generations or iPad Pro 1st, 2nd, 3rd, and 4th generations, adhere the included spacers to the enclosure.
2. Connect the USB-C power cable to the opening of the base.
3. Plug the USB-C power cable to a power source (USB 20-watt power adapter provided with your iPad).
4. Rotate the USB-C connector to its up position.
5. Place the iPad onto the USB-C connector and slowly push the iPad into the connector until you feel it seated correctly. Look for the lightning bolt icon to confirm your iPad is charging.
6. Position the iPad into the enclosure.

   

7. Fit the bezel over the enclosure.

   

8. Press firmly around the edges to ensure the bezel is securely attached.

Lightspeed Stand with Payments for iPad

The Lightspeed Stand with Payments for iPad is available in the United States. This stand is compatible with newer iPad models (without Home buttons and with larger screens):

• iPad • 10th and 11th (A16) generation
• iPad Air • 4th*, 5th*, and M2 generations
• iPad Pro • 1st*, 2nd*, 3rd*, 4th*, 5th, and 6th generations

*requires the use of included spacers, which should be adhered onto the enclosure before setting up the stand.

The Lightspeed Stand with Payments for iPad enables embedded payments directly beside the iPad through the use of Mobile Tap terminals. However, the Chipper card reader uses Micro-USB, which is incompatible with the integrated charging of this stand.

1. If using iPad Air 4th and 5th generations or iPad Pro 1st, 2nd, 3rd, and 4th generations, adhere the included spacers to the enclosure.

   

2. Connect the USB-C power cable to the opening of the base.
3. Plug the USB-C power cable to a power source (USB 20-watt power adapter provided with your iPad).
4. Rotate the USB-C connector to its up position.
5. Place the iPad onto the USB-C connector and slowly push the iPad into the connector until you feel it seated correctly. Look for the lightning bolt icon to confirm your iPad is charging.
6. Position the iPad into the enclosure.

   

7. Place the bezel over the enclosure.

   

8. Press firmly around the edges to ensure the bezel is securely attached.
9. Attach the Mobile Tap terminal by placing it on the magnetic cut out base.
10. (Optional) To remove the Mobile Tap terminal, lift it away from the magnetic cut out base.

Universal Stand for Tablets

The Universal Stand for Tablets is available in the United States and Canada. This stand is compatible with iPad 9th Generation and older models and other tablets.

1. Turn the base to the desired position to enable 180° rotation.
2. (Optional) If stand rotation is not desired, turn the base so the cable is routed to the right.
3. Secure rotation by screwing in the locking screw.
4. Feed the cable through the stand, ensuring the 180° connector remains at the top.
5. Check the length of the cable to ensure it reaches the tablet port without excess.
6. Push the cable into the S-slot on the underside of the base, making sure to maintain the correct cable length.

   

7. Secure the stand to the mounting surface using the base adhesive or wood screws.
8. Remove the film from one side of the tablet adhesive to mount the tablet in either portrait or landscape mode.
9. Attach to the tablet connector plate, with the pull tabs hanging off.

   

10. Remove the film from the other side of the adhesive.
11. Place the tablet connector plate in the center of the tablet, with the cable channel facing the tablet charge port.

    

12. Plug the cable into the tablet.
13. Place the tablet onto the stand, maneuvering the cable into the channel.

    

14. (Optional) To lock the tablet to the stand, push the locking pin through the hole in the top of the stand. The pin can be removed using a thin pin or a paper clip.

Troubleshooting

My iPad stand isn't charging my iPad

In order for your iPad stand to charge your iPad, the USB-C power cable must be plugged in at all times. If the cable is removed from the iPad stand, charging issues will occur. To verify if your iPad is charging, look for the lightning bolt icon on the battery.

If your iPad stand isn't charging your iPad:

1. Confirm you're using the included Lightspeed USB-C to USB-C cable and a Lightspeed or Apple 20W or higher brick.
2. Unplug the USB-C cable from the base of the iPad stand.
3. Wait 30 seconds, then plug the USB-C cable back into the iPad stand.
4. On your iPad, navigate to Settings > Face ID & Passcode. (On older models, this page may be called Touch ID & Passcode.)
5. Scroll down to the Allow access when locked section and enable Accessories. This feature prevents your iPad from disconnecting from the stand when locked.

   

If you're still experiencing charging issues, restart your iPad by navigating Settings > General > Shut Down and dragging the slider to power off the iPad. To turn your iPad back on, press and hold the top button (or side button) until you see the Apple logo.