If you haven't found what you're looking for in the Restaurant (K Series) Help Center, we're here to help!
Quickest response time
Chat
Chat directly with our live Support agents by logging into the Back Office, clicking Chat in the bottom-right corner of your screen, and then clicking Start chat in the help window.
| Days of week | Availability | |
| English | Every day | 24/7 |
| German | Every day | 24/7 |
| French (EMEA) | Monday-Friday
Saturday-Sunday |
8:00 AM – 9:00PM (GMT+2)
8:00 AM – 12:00AM (GMT+2) |
| Italian | Monday–Friday | 9:00 AM – 6:00 PM (GMT +2) |
Email
Submit a support request by creating a ticket through the Restaurant (K Series) Help Center. You can also sign in to the Restaurant Help Center to view your current and past requests.
Create a ticket by tapping the Submit request button at the top-right corner of the Help Center. Or, tap the button below:
Phone
Have an urgent request or prefer to speak over the phone? Call us to talk to a support agent in real-time.
We currently offer phone support in English, French, and German. Call us according to your region or preferred language.
|
United Kingdom France Australia |
Switzerland Germany New Zealand |
EMEA North America |
| Days of week | Availability | |
| English | Every day | 24/7 |
| German | Every day | 24/7 |
| French (EMEA) | Monday–Friday Saturday–Sunday |
8:00 AM - 12:00 AM (GMT+2)
07:00 AM - 01:00 AM (GMT+2) |
| Italian | Monday–Friday | 9:00 AM – 6:00 PM (GMT +2) |
Download Zoom
Zoom is our Support team's preferred screen sharing tool. This is useful if you are on the phone with our Support agents and need to share your screen for further troubleshooting.
