Printers are the hardware used to print receipts or kitchen tickets from Lightspeed Restaurant. To use printers with Lightspeed Restaurant, you need to configure printer settings from the Back Office.
Adding a printer to Back Office
- Log in to the Back Office with your Lightspeed Credentials.
- From the main navigation menu, go to Configuration > Printing > Printers.
- Click +Add printer.
- Add printer details and information. See Printer information to learn more about what each setting controls.
- Click Save to finish.
Printer information
| Setting | Description |
| Name | Choose a name for the device. We recommend naming it based on location or the device type—for example, Kitchen printer or Epson Printer. |
| IP address | Enter the printer's IP address. If you need help finding your printer's IP address, see if your printer has a dedicated setup guide listed on our Support hardware page, or visit our Setting up a printer article. |
| Driver | Click this field to open a drop-down menu, and select your printer's driver. Note: A printer driver is a software that allows a computer to send print jobs to a printer by translating commands from the computer into a format the printer can understand. |
| Disable status check | When enabled, this option stops the POS from regularly checking the printer's status (e.g., ink levels, paper levels, or connectivity). This is mandatory for some older printers, like the TSP100IV/TSP143IV, which do not support real-time status updates. |
| Use Lightspeed QR code encoder | When bills/draft receipts are printed out for older printers, enabling this option prints the QR code compatible with Zapper/SnapScan integrations. The customer can scan this QR code to process the payment. |
Editing a printer
Edit a printer to update its settings. Doing so is especially useful when a temporary disconnection causes an IP address change, requiring you to adjust the printer's IP in the Back Office.
- Log in to the Back Office with your Lightspeed Credentials.
- From the main navigation menu, go to Configuration > Printing > Printers.
- Click Edit next to the printer you want to change.
- Update your printer details and information. See Printer information to learn more about what each setting controls.
- Click Save to finish.
Deleting printers
Remove printers that are no longer used or needed in Back Office.
Printers linked to a Printing Profile cannot be removed. To remove a printer, first ensure it's not linked to any printing profiles.
- Log in to the Back Office with your Lightspeed Credentials.
- From the main navigation menu, go to Configuration > Printing > Printers.
- Click Remove next to the printer you want to delete.
What's next?
Setting up DHCP reservations for your devices
Learn how to prevent the IP Addresses on your devices from changing in the event of a power or network outage.
Learn moreUnderstanding basic networking
Learn more about networking and the difference between the Internet and your local network.
Learn more