SevenRooms is a guest experience platform designed to help hospitality businesses encourage repeat customers and increase profits. By integrating with Lightspeed Restaurant, you can sync detailed restaurant purchases from Lightspeed to SevenRooms VMS in real-time, keeping track of your guest profiles, table statuses, and reservation history.

Setting up the SevenRooms integration

The SevenRooms integration setup starts in the Back Office and then moves to SevenRooms.

1. Navigate to Integrations > Reservations.
2. Click More details on the SevenRooms listing.

   

3. Click Enable SevenRooms.

   

4. Click Continue to SevenRooms and follow the instructions in the pop-up window.

   

5. The SevenRooms team will complete the set up.

Frequently asked questions

• What does my reservations workflow look like with SevenRooms?

  When a customer walks in, they're checked in via SevenRooms and seated at their table. The table is then opened in Lightspeed, and automatically linked via the table number. The check data from the table is pulled every 30 seconds into SevenRooms in order to see live spend. When the customer is finished, they pay their bill with Lightspeed and the table is closed. The host can then mark the table as free in SevenRooms.

• How do I set up multiple revenue centres?

  SevenRooms work at the venue level. 1 venue = 1 revenue centre.

• I need support with my integration, where do I go?

  Please reach out to support@sevenrooms.com for any integration questions.