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Draft Receipts Report

The Draft Receipts report shows all receipts that were printed before payment was taken. Each row in the table represents a single order. This report helps you to identify and review receipts that were issued before payment was finalized and can be used to print receipts, cancel receipts, and assess discrepancies or corrections made to an order.

Accessing the Draft Receipts report

To access and generate the Draft Receipts report:

  1. Log in to the Back Office with your Lightspeed Restaurant credentials.
  2. Select Reports > Reports from the navigation bar.
  3. Click Draft Receipts Report in the Order Reports section.

Image displays the home page for reports in the Lightspeed Restaurant Back Office. The section titled 'Order reports' has been highlighted.

By default, the Draft Receipts report will show all transactions processed that day. Optionally, you can set the time period of the report by using the arrows and calendar icon in the upper-right corner.

Searching for draft receipts

Search for specific transactions or filter results with the following options in the Draft Receipts report:

  1. Use the Search field to find particular transactions. Searchable information includes Account name, Amount, Created by, Paid to, Device, Account, and Reference.

  2. (Optional) Use the Show _ entries drop-down menu to choose how many transactions should appear on a single page.

  3. (Optional) Sort transactions by column by clicking the column header once for ascending order or twice for descending.

Viewing and managing receipt details

From the Draft Receipts Report, click on any receipt to see more details. From here, you can perform various actions and see more information specific to your chosen transaction.

Be selective when adding transactions, canceling receipts, or changing payment types. Manipulating receipts after the end of the business day may invalidate reports already printed by the POS since those existing reports will no longer match the back-end data.

Creating a new transaction from the Account Transfers report will create a finished transaction, not an account transfer.

Note: This action is not available for Lightspeed Restaurant accounts based in Germany.

Draft Receipts Report Actions

  • Print Receipt: Prints a single copy of the receipt. If no printer is connected, it downloads a PDF version of the receipt.
  • Email Receipt: Emails a copy of the receipt to the attached customer. This option only appears if a customer is attached to the sale.
  • Change payment type: Opens a new screen where the payment method can be changed.
    Note: This action is not available in Germany, and does not appear on receipts that did not result in a final sale. 
    1. Use the drop-down menu to select the new payment method.
    2. (Optional) Add a gratuity.
    3. Click Save.
    4. Specify a modification reason.
    5. Click Confirm to finish.
  • Save to text: Downloads a text file that includes information from both the Journal and Prints views.
  • Journal (view): Displays an event log tracking all actions performed on the selected check.
    Click an event from the list to see more details.
  • Prints (view): Shows all printed versions of the chosen receipt, including production tickets sent to the kitchen or bar.

Image displays the detailed view of a receipt in the Draft Receipt report.

What's next?

All Accounts Reports

Learn more about reporting on all accounts during the selected time period, including open orders.

Learn more

Open accounts

Learn more about reporting on all open orders for a selected time period.

Learn more

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