Gift card bonus programs enable you to add an extra percentage to a customer’s gift card when they load an amount on the card. For example, you could create a 5% bonus program to promote an upcoming holiday. In this scenario, a customer loading 100.00 onto a gift card would receive an additional 5% on the card to give it a balance of 105.00, even though the customer only paid 100.00.
NOTE: We recommend creating a payment method to assign to the bonus program, such as Xmas bonus program, to help you track how much the bonus program pays out via the reports in the Back Office.
We currently support two Back Offices: the Back Office 2.0 (sidebar navigation) and the Console Back Office (top-level navigation).
This article applies to both Back Offices. When one Back Office differs from the other, the Console Back Office wording will be displayed in parentheses next to the Back Office 2.0 wording.
To use the Back Office 2.0, click here and log in with your current Back Office credentials.
Follow the steps below to create such a bonus program.
- Log in to the Back Office with your Lightspeed Restaurant account credentials.
- From the navigation bar, go to Customers (Consumers) > Loyalty cards > Card batches.
- Select the GIFT tab.
- Click Create a gift bonus program.
- Fill out the form. For a description of the available fields, see the table below.
- Click Save to save your created bonus program.
- Follow the steps here to assign the bonus program to a gift card batch.
||Editable field to enter the desired name for the bonus program. Appears in the dropdown menu of the loyalty program column when you click on the pencil symbol.|
Select an available payment method to use with the bonus program. Bonus amounts loaded on gift cards under this program will use this payment method.
NOTE: We recommend first creating a payment method, e.g. ”Xmas bonus program”, which you can assign to the bonus program. This will help you track how much the bonus program pays out via the reports in the Back Office.
|Bonus||Define the percentage amount.|
If you have created a gift card bonus program, it is necessary to assign it to a gift card batch. Visit the article Assigning a bonus program to a batch to learn more.