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Glossary of terms

If you ever need the definition for a certain term or phrase, check out this glossary. We've compiled some of our most common terms into one place, alphabetically. Use a search function on your device (e.g., Command-F on a keyboard) to quickly find a word or phrase. 

Term: This is the K Series terminology.

Definition: This is what the term means.

Where: This is where the term is found in K Series.

Term

Definition

Where

Accounting group Product or item category. Back Office
Actions Button on top of the order view while on the Register screen; this button can be best thought of as order actions because the actions apply to the entire order. After selecting the actions button, you can complete various options for the order, like: Fire course, transfer table, transfer user, rename the order, or print a check. POS
Actions  This modal appears after tapping the Actions button on the Register screen. POS
Active device iPad(s) using Lightspeed Restaurant POS (K); otherwise known as a host or primary device. See passive devices. Back Office and POS
Active production center Enabled, linked production centers. See production centers. POS

 

Add Tip

Payment screen actions; if ever needed, you can add a tip when processing a payment. Select a percentage or flat amount from the pop-up. You can also add a tip from the Payments list (via the Settings menu) when the transaction has already been processed. POS
Assign customer Button on Register screen where you can add a customer to an order; after tapping the button, you're brought back to the Customers screen. From the Customers screen, search for an existing customer by name or add a new customer profile. POS
By course A more granular ordering method while in Table Service mode. While ordering by course, the logic of the order is defined by item coursing. You can also apply seating for each course. POS
By seat A more granular ordering method while in Table Service mode. While ordering by seat, the order logic is defined as order items sorted by seat. You can also apply coursing to each seat. POS
Capture payment Capture is the process by which payments are secured once a payment has been authorized. POS
Cash Button beside the keypad on the Register screen that applies a full cash payment on the selected Order. Useful for when you need to quickly process a cash payment. Back Office and POS
Cash drawer Cash drawer refers to the concept of (or actual device) storing and tracking cash flow. The cash drawer holds your float. Back Office and POS
Cash drop Add cash to the float. Back Office and POS
Cash float Amount of money in a cash drawer at beginning and end of sales period. Back Office and POS
Cash lift Remove cash from the float (eg. to pay an invoice). Back Office and POS
Check Draft receipt; a physical document of an unpaid, printed receipt. Seen on the Register screen with the Print check button. POS
Clock in/out The action of applying a start or end time to a user shift. POS
Clock in/out screen The page where users can start or end a user shift. POS
Combo A defined combination of items on the POS, according to what has been set up on the Back Office. For instance, a latte combo could involve the latte size (small), milk type (oat milk), and prep instructions (extra hot). Back Office and POS
Connection code Code (QR and numerical) generated in the Back Office used to securely connect to the POS app when accessing the app for the first time after download. Back Office and POS
Counter service Term used to refer to pay-at-order workflows. POS
Covers Covers can be thought of as another way to organize an order. In the context of payments, the amount of covers determines how many times the check is split. POS
Customer Patron of the business; a profile on the POS that can be added to orders. Back Office and POS
Customer profile The collected information on the POS representing a customer; this can include their name, phone number, and email address. POS
Customers screen Where you can search for existing customers, add a new customer profile or add a customer to an order. Accessed by tapping the Customers tab on the navigation bar. POS
Customers Tab on navigation bar that leads to the Customers screen, from where you can search for or add a customer profile. POS
Device Physical hardware component; a POS device refers to your iPad, but a device can also be hardware such as a printer, payment terminal or scale. Back Office and POS
Device configuration A profile of settings configured for the POS device; when settings have been updated from the Back Office, you can resync the device configuration by navigating to Settings > Reload. Back Office and POS
Direct Sale mode Default ordering mode when entering the Register screen. POS
Discount Order actions; when you apply a reduction to an order item or the entire ticket; there are a few discount types you can create from the Back Office. Discounts can be set as a rate (percentage) or flat currency amount. Additionally, discounts can be made at item level (see Item Actions) or for the entire order (see Actions). Note that the whole list of discounts may not be available for all POS users, as the ability to process discounts depends on user settings configured from the Back Office. Back Office and POS
Draft receipt Otherwise known as a check or an unpaid, printed receipt. POS
Drawer report A POS report tracking cash flow during a sales period on a cash drawer. POS
Edit mode After selecting Edit order on the POS Register screen, a user enters Edit mode for the entire order. Different from the order actions, this is where a user can review or edit the order. Entering Edit mode also collapses the keypad so you can better view the entire order at once. POS
Edit order Button on the POS Register screen that allows you to enter Edit mode. POS
Employee A person who works at a business. Back Office
Finalize To process a payment on an order; sometimes known as closing a check. POS
Fire This is the associated action after selecting the Fire course button. If you had entered all the order items at the same time and specified their coursing number, you'll need to tap this button each time the prep station needs to begin preparing the next course. Tapping this button will print a ticket to the linked printer reminding them of the next course to prepare. POS
Fire course Button name on the Register screen and an order Actions option. POS
Float / cash float Amount of money, usually small bills in a cash drawer or user wallet for processing transactions and offering customers their change. Counted at the beginning and end of a sales period, if this has been set up from the Back Office. Back Office and POS
Float count The action of counting a cash float at the beginning or end of a sales period. Back Office and POS
Floor plan Otherwise known as the Tables screen, the Floor plan is where a user can select a table for an order or gain a visual snapshot of open orders in the restaurant. Back Office and POS
Home screen After a sales period has been started, this is the default lock screen where users can clock in or out, navigate to the Ordering screens, view the floor plan or scan a QR code. POS
iOS device Hardware with Apple's mobile operating system (eg. iPhone, iPad, iPod). POS
Item Refers to a product that can be added to an order. Back Office and POS
Item actions Actions for the selected order item. POS
Keypad Numbers pad; this shows up on the POS both on the Register screen (below the order summary) or on the Payment screen, when manually applying a payment or tip amount. POS
Lightspeed Restaurant Back Office The administration component of the Lightspeed Restaurant (K Series) product. This is where items, settings, and users are managed. Back Office
Lightspeed Restaurant POS (K) app The point-of-sale (POS) mobile app that users access to process orders, clock in/out, and view receipts. POS
Link to another table Order actions; If you're ever in a situation where one table of friends are sitting at multiple tables, you can always link tables to each other on the POS to indicate that the order is together. Note that it is only possible to link a table if the second table is empty. Specify which table to link to the order by selecting a table number or browsing the floor plan. A linked table includes a chain icon to the right of the table number or order name. Selecting the empty linked table will automatically bring you to the original order. POS
Log in The action of entering the Ordering screens (for clocked-in users and sales staff who process orders). POS
Log out Button on the Register screen that a user can select to leave the order view and navigate back to the Home screen. POS
Main screens The buttons on the center of the POS Register screen. Selecting buttons on the main screen will open order item buttons or additional sub-screens representing item categories. Back Office and POS
Modifier Otherwise known as a production instruction, a modifier is an item addition or preparation note added to an order. Back Office and POS
Navigation bar Collection of tabs at the bottom of the Ordering screens for moving around the POS: composed of the Register tab (Register screen), Tables tab (Floor plan/Tables screen), Order tab (Order management screen), Customers tab (Customers screen), Receipts tab (Receipts screen), and Settings (Settings menu for the logged-in user). POS
Network A network is a collection of devices linked together using LAN, WAN, CAN, or HAN. A network is used for Lightspeed Restaurant POS (K) devices (such as an iOS device, printers, and payment terminals) to communicate with one another. POS
No sharing mode This is displayed on the loading screen of the POS to show when the device is not in sharing mode. POS
Occupied table There is an order that has been opened, or in progress, on the selected table. POS
Order To place an order. POS
Order line Individual order item displayed on the order summary; you can tap an order line to open item actions. POS
Order mode The function of being on the Register screen; comprised of either Direct Sale or Table Service mode POS
Order summary Left-hand side of the Payment screen, provides an overview of the check. POS
Order tag A tag is a group of settings you can apply to an order. Adding a Happy Hour tag could automatically apply discounts for items on the order. Order tags are configured from the Back Office. Back Office and POS
Order view The order overview (or receipt preview) on the left-handed side of the Register screen. Expand by tapping the Edit order button to review entire order. POS
Ordering screens The navigational components of the interface while in Order mode. POS
Orders list An overview of all open orders in list format; accessed by tapping the Orders tab on the navigation bar. POS
Orders  Tab on navigation bar that leads to the Orders list. POS
Passive device An iPad mini or iPod used as a remote to create or access orders on the primary device. Passive devices do not have the same access or permissions as a primary, active device. POS
Passive production center A production center that has been disabled. POS
Pay A button on the Register screen that leads to the Payment screen for processing a transaction. POS
Pay by covers Organize and split the check according to the assigned covers. See Covers. POS
Pay by items Organize and split the check by order items. POS
Pay by seats Organize and split the check by seats. POS
Pay in full Pay for the order in full, without splitting by covers, items, or seats. POS
Pay-at-order A hospitality workflow where you process the customer's order and payment at the same time; best suited for counter or quick-service restaurants. POS
Payment The funds used to process a transaction. POS
Payment screen Accessed via the Register screen; after tapping Pay for an order, you're brought to the Payment screen to process the transaction. From the Payment screen, you can split the check, apply a payment method, specify the payment amount and add a tip. POS
Payments Button on the Settings menu that leads to the Payments list. POS
Payments list Accessed via the user's Settings menu; a list of payments for the user. This is also where a tip amount can be added after payment.  
Period report Report on the POS for the selected sales period; it contains all of the sales and payments made during the sales period. See Sales period. POS
Print check Button on the POS that prints a draft receipt. POS
Print job This is a view within the Printing center on the POS. From here you can view printing operations for the logged-in user. POS
Printing center Accessed via the Settings menu, the Printing center screen gives you a real-time status of configured printers, print jobs, and production centers. POS
Printing target Accessed via the Settings menu > Printing center > Printers. A printing target displays connected printers and their linked printing template(s). POS
Production center A production center represents where an order item is prepared. On the POS, a production center represents that prep station's printer. For instance, you may have bar, receipt, and kitchen production centers. Production centers can be viewed on the POS via the Settings menu > Printing center. They are configured on the Back Office. Back Office and POS
Production instruction A production instruction represents a prep note or item modifier linked to another order item. For instance, a production instruction for a burger combo could be fries (modifier) and cooked medium-rare (prep note). Back Office and POS
QR code Custom, random generated code used to clock in to a user shift or log in to the Register screen; Connection codes (used to access the POS app for the first time after download) are also generated in QR code format. Back Office and POS
Quick Service Pay-at-order workflows POS
Receipt This refers to a physical, printed document showing the payment details for a transaction; the term is also used to refer to a paid transaction record on the POS. Back Office and POS
Receipts Tab on navigation bar that leads to the Receipts screen. POS
Receipts screen Where a user can view a list of paid transactions or select a receipt for additional actions (such as for emailing a copy to the customer, voiding a payment, refunding or voiding the receipt, changing payment type, or reprinting). POS
Register Tab on navigation bar that leads you to the Register screen. POS
Register screen The main screen for processing orders; accessed by logging in or tapping the Register button on the navigation bar. POS
Rename account Order actions; this is the same action as the Tab name button. To keep an order open without assigning it to a specific table from the floor plan, you can give the order a name. This is useful for running one-off customer tabs or if you have a returning group of patrons. To give the order a custom name, simply type in the text field and then tap OK when done.  POS
Report A collection of information for the specified report type (e.g. User, Shift, Drawer, or Period). Back Office and POS
Reports Option on Settings menu that leads to the Reports screen. POS
Reports screen The screen where users can access their User, Shift, Drawer, or Period reports, according to their permissions. POS
Sales period POS session determined when a POS admin user manually starts/ends a POS session. If you do not manually close a sales period, the period will auto-close. POS
Sales staff POS users who access the POS to clock in or out and who can also access the Register screen for processing transactions. POS
Sales summary Otherwise known as the user report, a sales summary is generated after a sales employee clocks out. Their sales summary displays the orders and transactions for that user. POS
Seat A physical place at a table and way to organize orders on the POS. POS
Session General concept used to describe a collection of time, whether the session is referring to a user shift, working shift, or time on the Register screen. POS
Settings menu The menu that opens after selecting the Settings tab from the navigation bar. The settings menu differs according to your designated user group permissions. For instance, all users can specify their display preference (Light or Dark mode, Left or Right-handed interface), while only elevated user groups can access cash drop actions. User groups are configured on the Back Office. POS
Settings tab This tab on the navigation bar leads to the user's Settings menu. POS
Shift (period) A period of time at the business, as defined in the Back Office. Used for reporting purposes. Shifts are always at the same, set time. Back Office and POS
Shift manager A user group with the permission to open or close a POS sales period. POS
Shift report POS report displaying sales and payments information for a shift period, as determined from the Back Office. See Shift. POS
Start screen The very first or default screen on the POS that a user accesses before starting a sales period. From here, shift managers can start a sales period, or time-track users can clock in. Once a sales period has been started, the default lock screen will be the Home screen - where users can clock in/out or log in to the Register screen. POS
Status preview Tapping the three dots on your navigation bar opens the connection status view. The icons represent your network and printer connections, and from here, you also can resync your device to the Back Office. POS
Status  This tab on the navigation bar leads you to your Status preview, where you can view the status of various connections such as network, device configuration, and printing. POS
Sub-item An item or item modifier that is automatically attached to a main order item within a combo. Back Office and POS
Subscreen A sub-category of the main menu screens, containing additional item buttons. See main screens. Back Office and POS
Tab A tab is another name for an order; a tab is often used in counter-service workflows to track an open order, such as at a bar. Rather than assign the customer to a table or seat, their order has a custom name. The word "tab" is also used generally to refer to a button on the navigation bar (e.g., Register tab, Customers tab, etc.). POS
Tab name Tap this button on the Register screen to apply a custom name for the order. Note that giving the order a custom name will unlink the original table number (if applied) and place the order in Table Service mode. POS
Table Service mode This ordering mode allows for coursing, seating, and splitting a check. You're in Table Service mode whenever you apply a table number or give the order a name (see Tab name). POS
Table status Setting on the floor plan (Tables screen) that can show various table status types: filter by covers, total order amount, time elapsed, or coursing status. POS
Tables screen Otherwise known as the Floor plan, the Tables screen is where you can select a table for an order or have a snapshot of open orders in the restaurant. POS
Tables This tab on the navigation bar leads to the Floor plan (Tables screen). POS
Takings Net sales. POS
Ticket/order ticket The record of order items sent to your prep station, either printed on paper or digitally displayed on a Kitchen Display System. POS
Time-track users POS users who only access the POS to clock in or out, and do not access the other POS screens (such as a cook or dishwasher). POS
Tip An extra sum of money voluntarily added to a transaction by the customer. POS
Transaction A general term used to refer to processing a payment. POS
Transfer table Order actions; Select this action to move the entire order to another table and enter the new table number or browse the floor plan. Transferring will send send a ticket to the prep station where the order was previously sent notifying of the table transfer. POS
Transfer user Order actions; Select this action to transfer the order to another user. A list of the available staff members will pop up - select a name for the transfer. POS
User A person who interacts with the Lightspeed Restaurant POS app. POS
User permissions Settings applied from the Back Office for user groups defining what actions the associated users can perform on the POS; for instance, some users are configured as time-track users, some are sales staff, and others are shift managers. Each of these user groups have permissions that can be adjusted from the Back Office. POS
User report User sales summary report; displays all order and payments information for the selected user during their shift. POS
User shift The time from when a user clocks in to the POS and then clocks out; if the user performs sales on the POS, their user report will includes sales data from the duration of their user shift. POS
User tag This small icon displays beside occupied tables on the floor plan (Tables screen), showing which user is assigned to that order. POS

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