Hi. How can we help?

Supported hardware

Lightspeed Restaurant (K Series) Back Office is designed, built, and tested to function on multiple web browsers and operating systems. For best results, we recommend using the latest versions of Google Chrome, Safari, or Mozilla Firefox

Lightspeed Restaurant (K Series) POS app is only supported on Apple devices using iOS 14 or higher.

Optimize your workflows and get the most out of Lightspeed's features by using supported hardware and keeping your software up to date.


Product_2020_0007_Bundle_K-Series.png

Purchasing hardware

If you would like to purchase hardware from us, please email your Account Manager directly or contact the Sales department at sales@lightspeedhq.com. Alternatively, you can contact us. If you choose to buy your hardware elsewhere, we encourage you to purchase the supported models listed in this article.

Lightspeed only provides support for the hardware listed in this article. If your hardware isn't included in our list of supported hardware, please contact the hardware manufacturer for setup and configuration instructions. 

Apple Devices

For a list of Apple devices that are compatible with iOS / iPadOS 14 or higher, please see the tables below.

iPhones

 
  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13 / 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12 / 12 mini
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS Max 
  • iPhone XS
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus 
  • iPhone 8
  • iPhone 7 Plus 
  • iPhone 7 
  • iPhone SE 
  • iPhone 6S Plus
  • iPhone 6S

iPads / iPods

iPad  iPad Mini iPad Pro iPad Air iPod touch

5th Generation

6th Generation

7th Generation

8th Generation

9th Generation

4th Generation

5th Generation

1st Generation

2nd Generation

3rd Generation

4th Generation

5th Generation

2nd Generation

3rd Generation

4th Generation

5th Generation

7th generation


Supported hardware

Supported hardware refers to devices that have been officially tested and with which the Lightspeed Restaurant app has been designed to work. For these devices, we provide full technical support and software updates to ensure that the devices continue functioning with Lightspeed Restaurant as intended.

Table of contents

Barcode scanners

Scanners connect to your iOS device with Bluetooth to read barcodes and QR codes. We support the following models.

  Model Connection type Help content
Socket Mobile      
socket-scanner.png SocketScan S740 2D
  • Bluetooth
socket-scanner-2.png

Socket CHS 7Ci

(barcode only)

  • Bluetooth
socket-scanner-2.png Socket CHS 7Qi
(barcode only)
  • Bluetooth

Receipt printers

See the table below for a list of printers that are tested and compatible with Lightspeed Restaurant. Note: We recommend using printers with a LAN connection to support a sturdy and reliable connection. Should you choose to purchase a Bluetooth or USB printer, be aware that they can only be linked to a single iPad at a time.

  Model Specifications and connection type Help content
SNBC (beta)      

Lightspeed-Kitchen-printer-1.png

Lightspeed Kitchen Printer (SNBC BTP-M300)

  • Dot Matrix Printer
  • LAN
Epson      

 

TM-T10

  • Thermal printer
  • LAN
  • WLAN
  • Bluetooth

epson-tm-t20.png

TM-T20II

TM-T20 III

  • Thermal printer
  • LAN

Epson-Tm-m30II.png

TM-m30II-NT

TM-m30 (not USB compatible)

  • Thermal printer
  • USB
  • LAN
  • WLAN
  • Bluetooth

Epson-TMU220.png

TMU-220

TM-U220B

  • Thermal printer
  • LAN
  • WLAN

 

TM-T70

  • Thermal printer
  • LAN
  • WLAN

 

TM-P80

  • Mobile printer
  • WLAN

 

TM-82II

  • Thermal printer
  • LAN

epson-tm88.png

TM-T88V (VI)

  • Thermal printer
  • LAN
  • WLAN
  • Bluetooth
 

 

FP90III

Fiscal printer (Italy)

  • Thermal printer
  • LAN
Seiko      

 

Seiko MP-B20

  • Bluetooth

 

Seiko RP-D10

  • LAN
  • Bluetooth
Bixolon      

SRP-275III-bixolon.png

SRP-275III LAN

  • LAN

 

SPP-R300 

(portable printer)

  • WLAN
Star Micronics      
star-tsp100III.jpeg

Star TSP 100

  • USB
  • LAN
  • Bluetooth

star-tsp100III.jpeg

Star TSP100III 
Star TSP100IV

  • LAN
  •  

 

Star TSP650 II BT
Star TSP650 III BT

  • Bluetooth
 

star-mc-print3.jpg

Star mC-Print3

  • USB
  • LAN

Label printers

  Model Connection type Help content
Zebra      
zd410.jpg

ZD410

  • LAN

Network Accessories

We offer a variety of networking hardware to best support a secure local network for your devices.

  Model Details Function
IgniteNet      
 

Gateway AC1200

  • Type: Router/Gateway

  • Brand: IgniteNet

  • SKU: GW-AC1200-US

IgniteNet's Gateway AC1200 can operate either as a stand-alone wireless gateway router or as a coordinated, cloud-managed gateway, easily meeting the requirements of any installation. 5-gigabit ethernet ports allow you to fully utilize your bandwidth. 

UniFi      
 

UniFi Security Gateway 

  • Type: Gateway

  • Brand: Ubiquiti

  • SKU: USG

A security gateway is a checkpoint that keeps unauthorized traffic from accessing your local network. The UniFi Security Gateway combines reliable security features with high‑performance routing technology in a cost-effective unit.

Ubiquiti-Unifi.png

UniFi AC Pro AP 

  • Type: Access point (indoors)

  • Brand: Ubiquiti

  • SKU: UAP-AC-PRO

The UniFi AC Pro is an indoor antenna that acts as an access point. It is connected via ethernet cable to your router and strengthens the Wi-Fi signal where it is installed. An access point is recommended, not as a range extender, but as a signal amplifier for large business environments requiring a robust internet connection.

 

UniFi Mesh AC

  • Type: Access point (outdoors)

  • Brand: Ubiquiti

  • SKU: UAP-AC-M-US

The UniFi Mesh AC is an outdoor antenna that acts as an access point for outdoor environments. It is connected via ethernet cable to your router and strengthens the Wi-Fi signal where it is installed. An access point is recommended, not as a range extender, but as a signal amplifier for large business environments requiring a robust internet connection.

 

UniFi Switch: 8/16/24/48 ports

  • Type: Switch

  • Brand: Ubiquiti

Use a multi-port gigabit switch if you need to physically connect devices to your network using ethernet cables and require more ports than what's already on your router. There are switch models able to support as many as 48 ports. 


Cash drawers

Lightspeed Restaurant supports the cash drawers listed below:

  Model Specifications Help content
Safescan      
 

Safescan LD 3336

Has microswitch compatible with the setting: "Lock order screen when cash drawer opens" found in POS configurations.

APG      
APG-CashDrawer.png APG Minota
  • 16" x 16"

Payment terminals

Lightspeed Payments will provide you with encrypted card readers and payment terminals compatible with their services.

  Model Specifications Help content
Lightspeed Payments      
p400%2B.png

Verifone P400+

(Europe, USA, Canada)

  • EMV-enabled terminal
  • LAN connection
  • Wi-Fi connection
 

Verifone e280

(USA)

  • EMV-enabled terminal
  • Wi-Fi connection
verifone-v400m.png

Verifone V400m

(Europe, Canada)

  • EMV-enabled terminal
  • Wi-Fi connection
  • Supports Pay at Table
S1F2.png

Castles S1F2

(Europe)

  • EMV-enabled terminal
  • Wi-Fi connection
  • Supports Pay at Table
Verifone-e285.png

Verifone e285

(USA, Australia)

  • EMV-enabled terminal
  • Wi-Fi connection

Compatible hardware

Compatible hardware refers to devices that may not have been specifically tested but are expected to work based on our technical specifications. As such, we try to support this hardware as much as possible, but our documentation or support staff may be limited when working with these devices. Compatible hardware may require additional steps, troubleshooting, or assistance from the manufacturer to get them working as expected.

Table of contents

Receipt printers

See the table below for a list of compatible printers with Lightspeed Restaurant. Note: We recommend using printers with a LAN connection to support a sturdy and reliable connection. Should you choose to purchase a Bluetooth or USB printer, be aware that they can only be linked to a single iPad at a time.

  Model Specifications and connection type Help content
Epson      

Epson-Tm-m30II.png

TM-M50

  • Thermal printer
  • LAN

 

TM-82II

  • Thermal printer
  • LAN
Seiko      

 

Seiko RP-E10

  • LAN
Blue Bamboo      

 

P25 Bluetooth Printer

  • Bluetooth
Star Micronics      

 

SM-230i (Mobile printer)

  • Bluetooth

 

SM-L200 (Mobile printer)

  • Bluetooth

 

SM-T300i (Mobile printer)

  • Bluetooth

Label printers

  Model Connection type Help content
Epson      

 

TM-L90 Plus

  • LAN
  • USB
  • Coming soon!

Payment terminals and card swipers

Third-party payment processors will provide you with encrypted card readers and payment terminals compatible with their services.

Lightspeed Support can assist with the integration between third-party payment terminals and Lightspeed Restaurant. For troubleshooting issues with the terminal itself, contact your payment service provider.

Select from the options below to see lists of supported terminals from third-party payment processors.

  • Model Specifications
    PaymentSense  

    Desk 3500

    (UK)

    • LAN connection
    • Supports Pay at Table

    Move 5000

    (UK)

    • LAN connection
    • Wi-Fi connection
    • Supports Pay at Table

    iWL252

    (UK)

    • LAN connection
    • Supports Pay at Table

    iWL258

    (UK)

    • Wi-Fi connection
    • Supports Pay at Table

    iCT250

    (UK)

    • LAN connection
    • Supports Pay at Table

    PAX A920

    (UK)

    • Wi-Fi connection
    • Supports Pay at Table

    PAX A80

    (UK)

    • LAN connection
    • Supports Pay at Table
  • Model Specifications
    CCV  

    Verifone VX820

    (Switzerland)

    • LAN connection

    Verifone VX680

    (Switzerland)

    • Wi-Fi connection

    PAX terminals

    (Switzerland)

    • The following PAX terminals are not supported:
      • S920
      • D20
      • S300
      • Q30
  • Model Specifications
    SIX  

    Yomani Touch XR

    (Switzerland)

    • LAN connection

    Yomani XR Pinpad

    (Switzerland)

    • LAN connection

    Desk 3500 Compact

    (Switzerland)

    • LAN connection

    Move 3500 Mobile

    (Switzerland)

    • Wi-Fi connection

    Lane 5000

    (Switzerland)

    • LAN connection

    Yoximo Mobile Flex

    (Switzerland)

    • Wi-Fi connection

    Yoximo Mobile Pinpad

    (Switzerland)

    • Wi-Fi connection
  • Model Specifications
    SumUp  

    SumUp Air

    (EMEA, APAC)

    • Bluetooth connection

    SumUp Card Reader

    (EMEA, APAC)

    • Bluetooth connection
  • Model Specifications
    Verifone  

    V200c

    (France)

    • LAN connection

    P200

    (France)

    • LAN connection
    • Wi-Fi connection

    VX20

    (France)

    • LAN connection

    VX520c

    (France)

    • LAN connection

    V240m

    (France)

    • Wi-Fi connection

    VX675

    (France)

    • LAN connection
    • Wi-Fi connection
  • Model Specifications
    Zettle  

    Zettle Reader

    (EMEA)

    • Bluetooth connection

    Zettle Reader 2

    (EMEA)

    • Bluetooth connection

Was this article helpful?

0 out of 0 found this helpful