Lightspeed Restaurant (K Series) Back Office is designed, built, and tested to function on multiple web browsers and operating systems. For best results, we recommend using the latest versions of Google Chrome, Safari, or Mozilla Firefox.
Lightspeed Restaurant (K Series) POS app is only supported on Apple devices using iOS 14 or higher.
Optimize your workflows and get the most out of Lightspeed's features by using supported hardware and keeping your software up to date.
Purchasing hardware
If you would like to purchase hardware from us, please email your Account Manager directly or contact the Sales department at sales@lightspeedhq.com. Alternatively, you can contact us. If you choose to buy your hardware elsewhere, we encourage you to purchase the supported models listed in this article.
Apple Devices
For a list of Apple devices that are compatible with iOS / iPadOS 14 or higher, please see the tables below.
iPhones
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iPads / iPods
iPad | iPad Mini | iPad Pro | iPad Air | iPod touch | |
5th Generation 6th Generation 7th Generation 8th Generation 9th Generation |
4th Generation 5th Generation |
1st Generation 2nd Generation 3rd Generation 4th Generation 5th Generation |
2nd Generation 3rd Generation 4th Generation 5th Generation |
7th generation |
Supported hardware
Supported hardware refers to devices that have been officially tested and with which the Lightspeed Restaurant app has been designed to work. For these devices, we provide full technical support and software updates to ensure that the devices continue functioning with Lightspeed Restaurant as intended.
Table of contents
Barcode scanners
Scanners connect to your iOS device with Bluetooth to read barcodes and QR codes. We support the following models.
Model | Connection type | Help content | |
Socket Mobile | |||
SocketScan S740 2D |
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Socket CHS 7Ci (barcode only) |
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Socket CHS 7Qi (barcode only) |
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Receipt printers
See the table below for a list of printers that are tested and compatible with Lightspeed Restaurant. Note: We recommend using printers with a LAN connection to support a sturdy and reliable connection. Should you choose to purchase a Bluetooth or USB printer, be aware that they can only be linked to a single iPad at a time.
Model | Specifications and connection type | Help content | |
SNBC (beta) | |||
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Lightspeed Kitchen Printer (SNBC BTP-M300) |
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Epson | |||
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TM-T10 |
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TM-T20II TM-T20 III |
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TM-m30II-NT TM-m30 (not USB compatible) |
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TMU-220 TM-U220B |
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TM-T70 |
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TM-P80 |
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TM-82II |
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TM-T88V (VI) |
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FP90III Fiscal printer (Italy) |
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Seiko | |||
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Seiko MP-B20 |
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Seiko RP-D10 |
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Bixolon | |||
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SRP-275III LAN |
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SPP-R300 (portable printer) |
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Star Micronics | |||
Star TSP 100 |
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Star TSP100III |
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Star TSP650 II BT |
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Star mC-Print3 |
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Label printers
Model | Connection type | Help content | |
Zebra | |||
ZD410 |
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Network Accessories
We offer a variety of networking hardware to best support a secure local network for your devices.
Model | Details | Function | |
IgniteNet | |||
Gateway AC1200 |
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IgniteNet's Gateway AC1200 can operate either as a stand-alone wireless gateway router or as a coordinated, cloud-managed gateway, easily meeting the requirements of any installation. 5-gigabit ethernet ports allow you to fully utilize your bandwidth. |
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UniFi | |||
UniFi Security Gateway |
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A security gateway is a checkpoint that keeps unauthorized traffic from accessing your local network. The UniFi Security Gateway combines reliable security features with high‑performance routing technology in a cost-effective unit. |
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UniFi AC Pro AP |
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The UniFi AC Pro is an indoor antenna that acts as an access point. It is connected via ethernet cable to your router and strengthens the Wi-Fi signal where it is installed. An access point is recommended, not as a range extender, but as a signal amplifier for large business environments requiring a robust internet connection. |
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UniFi Mesh AC |
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The UniFi Mesh AC is an outdoor antenna that acts as an access point for outdoor environments. It is connected via ethernet cable to your router and strengthens the Wi-Fi signal where it is installed. An access point is recommended, not as a range extender, but as a signal amplifier for large business environments requiring a robust internet connection. |
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UniFi Switch: 8/16/24/48 ports |
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Use a multi-port gigabit switch if you need to physically connect devices to your network using ethernet cables and require more ports than what's already on your router. There are switch models able to support as many as 48 ports. |
Cash drawers
Lightspeed Restaurant supports the cash drawers listed below:
Model | Specifications | Help content | |
Safescan | |||
Safescan LD 3336 |
Has microswitch compatible with the setting: "Lock order screen when cash drawer opens" found in POS configurations. |
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APG | |||
APG Minota |
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Payment terminals
Lightspeed Payments will provide you with encrypted card readers and payment terminals compatible with their services.
Model | Specifications | Help content | |
Lightspeed Payments | |||
Verifone P400+ (Europe, USA, Canada) |
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Verifone e280 (USA) |
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Verifone V400m (Europe, Canada) |
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Castles S1F2 (Europe) |
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Verifone e285 (USA, Australia) |
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Compatible hardware
Compatible hardware refers to devices that may not have been specifically tested but are expected to work based on our technical specifications. As such, we try to support this hardware as much as possible, but our documentation or support staff may be limited when working with these devices. Compatible hardware may require additional steps, troubleshooting, or assistance from the manufacturer to get them working as expected.
Table of contents
Receipt printers
See the table below for a list of compatible printers with Lightspeed Restaurant. Note: We recommend using printers with a LAN connection to support a sturdy and reliable connection. Should you choose to purchase a Bluetooth or USB printer, be aware that they can only be linked to a single iPad at a time.
Model | Specifications and connection type | Help content | |
Epson | |||
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TM-M50 |
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TM-82II |
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Seiko | |||
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Seiko RP-E10 |
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Blue Bamboo | |||
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P25 Bluetooth Printer |
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Star Micronics | |||
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SM-230i (Mobile printer) |
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SM-L200 (Mobile printer) |
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SM-T300i (Mobile printer) |
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Label printers
Model | Connection type | Help content | |
Epson | |||
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TM-L90 Plus |
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Payment terminals and card swipers
Third-party payment processors will provide you with encrypted card readers and payment terminals compatible with their services.
Lightspeed Support can assist with the integration between third-party payment terminals and Lightspeed Restaurant. For troubleshooting issues with the terminal itself, contact your payment service provider.
Select from the options below to see lists of supported terminals from third-party payment processors.
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Model Specifications PaymentSense Desk 3500
(UK)
- LAN connection
- Supports Pay at Table
Move 5000
(UK)
- LAN connection
- Wi-Fi connection
- Supports Pay at Table
iWL252
(UK)
- LAN connection
- Supports Pay at Table
iWL258
(UK)
- Wi-Fi connection
- Supports Pay at Table
iCT250
(UK)
- LAN connection
- Supports Pay at Table
PAX A920
(UK)
- Wi-Fi connection
- Supports Pay at Table
PAX A80
(UK)
- LAN connection
- Supports Pay at Table
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Model Specifications CCV Verifone VX820
(Switzerland)
- LAN connection
Verifone VX680
(Switzerland)
- Wi-Fi connection
(Switzerland)
- The following PAX terminals are not supported:
- S920
- D20
- S300
- Q30
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Model Specifications SIX Yomani Touch XR
(Switzerland)
- LAN connection
Yomani XR Pinpad
(Switzerland)
- LAN connection
Desk 3500 Compact
(Switzerland)
- LAN connection
Move 3500 Mobile
(Switzerland)
- Wi-Fi connection
Lane 5000
(Switzerland)
- LAN connection
Yoximo Mobile Flex
(Switzerland)
- Wi-Fi connection
Yoximo Mobile Pinpad
(Switzerland)
- Wi-Fi connection
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Model Specifications SumUp SumUp Air
(EMEA, APAC)
- Bluetooth connection
SumUp Card Reader
(EMEA, APAC)
- Bluetooth connection
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Model Specifications Verifone V200c
(France)
- LAN connection
P200
(France)
- LAN connection
- Wi-Fi connection
VX20
(France)
- LAN connection
VX520c
(France)
- LAN connection
V240m
(France)
- Wi-Fi connection
VX675
(France)
- LAN connection
- Wi-Fi connection
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Model Specifications Zettle Zettle Reader
(EMEA)
- Bluetooth connection
Zettle Reader 2
(EMEA)
- Bluetooth connection