The Epson TM-L100 printer is a compact thermal printer designed to print receipts and tickets. The TM-L100 printer must be set up in an area away from heat sources like grills and ovens, to prevent discoloration of the printouts.

The Epson TM-L100 printer can also print sticky labels for takeout bags or beverages.

What you'll need

Before setting up your printer, ensure you have the following equipment:

Hardware

Connection cables

Power cables are included with the printer, but you'll need to purchase an Ethernet cable for setting up your LAN printer. Ensure your cable is long enough to reach from the printer to your router.

Setting up the Epson TM-L100

The setup method for your Epson TM-L100 will depend on what model you have and the printer's connection type. 

Choosing a setup location

When deciding where to set up your printer, first pick an area away from heat sources, such as grills. Excessive heat can discolor the printer's thermal paper.

The ideal location will also depend on factors related to the printer's connection type:

• LAN: You'll need an Ethernet cable long enough to reach from your router to the desired printer location. LAN printers can be shared between multiple POS devices. Optimize your network for best results when using a LAN printer.

Connecting the printer to a power supply

To connect your printer to a power supply, you'll need its AC cable and AC adapter.

1. Connect the AC cable to the AC adapter.
2. Lay the printer on its side and remove the rear cover by pulling up on the cutout portion.
3. Connect the DC cable on the AC adapter to the printer's power supply connector.
4. Reattach the rear cover and pull the DC cable out through the cutout.
5. Connect the AC cable to a power outlet.

Inserting a paper roll

1. Turn the printer on by holding down the power button until the power LED lights up.
2. Remove the printer roll cover by pinching either the left or right cover open lever.
3. Install the paper roll. For vertical printers, the leading edge of the paper roll should be hanging down. For horizontal printers, the leading edge of the paper should be facing up. Ensure that the paper roll isn't slack, as this can cause printer jams.
4. Pull the paper out past the cutter and push the cover down to snap it shut.

Finding the IP and MAC addresses

You will need IP and MAC addresses for later in the setup, when adding the printer to the Back Office. To find this, put your printer into SimpleAP mode.

1. Turn the printer off.
2. Press and hold the Feed button while turning the printer back on, until the printer prints an information page. Remove and discard this page.
3. Press and hold the Feed button for at least one second, until the printer enters the software setting mode.
4. Quickly press and release the Feed button five times, then press the Feed button and hold it for at least one second until the printer enters the interface setup mode.
5. Press the Feed button for less than one second, then press and hold it for at least one second. Select the Wi-Fi and Ethernet setup menu.
6. Quickly press and release the Feed button twice, then press and hold it for one second. Select the SimpleAP menu.
7. Wait for the printer to print a sheet containing the IP and MAC addresses. Hang on to this sheet for later in the setup process.

• Connecting a LAN printer to your router

  A local area network (LAN) printer plugs directly into your router with an Ethernet cable, ensuring a stable and reliable network connection. Connecting to your network allows LAN printers to be shared between multiple POS devices. All TM-L100 series models support LAN connectivity.

  1. Lay the printer on its side and remove the rear cover.
  2. Connect the Ethernet cable to the back of the printer (port on the left) and plug the other end into an Ethernet port on your router.

     The printer must be plugged into the same router that provides internet access for your POS device so that the printer and POS are on the same network.

  3. Reattach the rear cover and pull the cable out through the cutout.
  4. Press the Power button to switch the printer on.

Adding the printer to the Back Office

Adding your printer to the Back Office is necessary for it to be seen and used by the Lightspeed Restaurant POS app.

1. Log in to the Back Office using your Lightspeed Restaurant credentials.
2. From the navigation menu, select Configuration > Printing > Printers.
3. Select Add Printer.

   

4. Give the printer a name (we recommend naming it after its function or location, e.g. Receipt Printer or Bar Printer).
5. From the Driver drop-down, select Epson L90.

   

6. Enter either the Hardware address (MAC address) or IP address of the printer.
   • The hardware / MAC address never changes, so it's the most reliable way to add the printer.
   • If entering an IP address instead, create a DHCP reservation or set a static IP address to ensure the printer is always assigned the same address.

   • Setting up static IP on Epson printers

     • Connect your iPad or computer to the same network as your printer.
     • On your wireless device, open a web browser.
     • In the URL, enter your printer’s IP address with /webconfig at the end. For example, if the IP address that prints out is 123.456.0.789 you would enter http://123.456.0.789/webconfig.
     • Log in using 'epson' for both the username and password.
     • Click TCP/IP.
     • Under Get IP Address, click Manual.
     • Enter the printer’s IP address in the IP Address field.
     • Click Submit.
     • On the next page, click Reset.
7. Click Save to finish
8. After adding the printer, set up printing profiles and production centers to configure which POS devices and/or items will send receipts or production tickets to the printer.

Printing a test receipt

With the above steps complete, log in to the Lightspeed Restaurant app, reload your configuration, and print a test receipt to ensure your printer is connected.

1. In the Restaurant POS app, tap the dots located in the bottom right corner of the screen to open the Status menu.
2. Tap the reload icon to sync the device with the latest Back Office configuration.
3. From the main screen, select your user profile.
4. Tap Settings on the navigation bar.
5. Select Printing center.
6. Under Printers, tap Print test next to the new printer to print a test sheet.

   

A successful test print completes the printer's basic setup. But to start printing receipts or order tickets, you need to configure the printing profiles and production centers that control how the printer functions in your restaurant.

What's next?