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Searching for gift cards

Important: On June 21, 2022, we launched the new gift card feature. These articles are regarding the old version. If you joined K-Series before the release date, you can switch to the new version by following the instructions in our Setting up gift cards 2.0 article.

If you need to find a specific gift card, for example, to edit or lock it, use the search function. This offers you an easy way to find cards via filters.

  1. Log in to the Back Office with your Lightspeed Restaurant account credentials.
  2. From the navigation bar, go to Customers > Loyalty cards > Card batches.
  3. Select the GIFT tab.
  4. Click the magnifying glass next to the card batch you need to search within.

  5. Use the filters to enter your search parameters. For a description of each filter, see the table below.
  6. Click Search to start the search.

Field Description
UUID Alphanumeric code that corresponds with the QR code for the card.
ID Unique identification code associated with each card.
Email If the card you are looking for is assigned to a customer account and you know the customer's email address, you can enter it here.
Created by

If you have multiple business locations, you can search here for cards generated at a certain location.

NOTE: The generated cards are visible at all sites, so you don't generate cards for just a certain location.

In batch If you have multiple card batches generated, you can find a card by selecting which batch it belongs to.
Last activity You can filter your results by the time when the card was last used.
Type Since searches include all card types, you can specify here which card type you are searching for.
Revocation status If you know whether the card has been locked or not, you can make an appropriate selection here.
Customer link If you know whether the card is assigned to a customer account or not, you choose between linked or unlinked to filter your results.

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