ID cards are a scannable badge for your customers that can be printed or sent digitally. These cards can be used to identify customers in your membership program or customers who have an account that allows them to pay at a later date.
ID cards can be either online or offline. Online cards can only be sent as an email to your customer, but offline cards can be exported as a spreadsheet to create physical cards from a printing or ad agency.
To get started with ID cards, contact our support team to have a batch of cards added to your account. In the request, specify what you would like to call the batch and whether you would like the batch to be online or offline.
For more information on creating, assigning, and exporting ID cards, visit our Managing ID cards article.
ID cards FAQ
We've compiled a list of frequently asked questions about ID cards, so you can quickly find the answers you need.
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Yes, you can change the name of an ID card batch from the Back Office by navigating to Customers > Card batches > ID and clicking the name of the batch you wish to edit.
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You can find a specific ID card in the Back Office by navigating to Customers > Card batches > ID and clicking the magnifying glass beside the batch you wish to search within.
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You can assign ID cards to customers in a couple of different ways, depending on the type of card. Online cards can be assigned via the Back Office and offline cards can be printed and given out to customers, assigned directly from an exported spreadsheet, or assigned via the POS.
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Yes, you can revoke an ID card in the Back Office by navigating to Customers > Card batches > ID and clicking the magnifying glass beside the batch you wish to search within. Find the ID card you wish to revoke and click Revoke card.
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No, ID cards are not restricted by location. An ID card can be used at any location regardless of where it was originally created.