Receipts are printed or digital documents that serve as proof of a transaction. With Lightspeed Restaurant, you can customize your receipts from the Back Office and edit templates as needed. By editing the receipt template, you can control which information is printed on your receipts and change their appearance to suit your business needs.

Receipt templates cannot be deleted.

Understanding receipt types

There are three different types of receipts: Normal, Notes, and Invoices.

• Normal mode: Print layout for customer receipts
• Note mode: Print layout for draft customer receipts.
• Invoice mode: Print layout for invoice receipts.

Editing receipts

To edit receipts, choose the printing type (mode) and then configure its design.

1. Log in to the Back Office with your Lightspeed credentials.
2. From the navigation menu, select Configuration > Printing > Receipt.
3. Choose the mode you'd like to modify.

Editing receipt details

You could edit receipt details to change the messaging or update the name associated with the transaction.

1. On the left side of the editing area, hover over the rows. Rows that can be modified will transform into input fields.
2. Select the row you want to edit.
3. Enter your new information.
4. Click Apply changes.

Adding a QR code to receipts

For more personalized receipts, you can add QR codes that link to specific websites. For instance, a QR code on a receipt could lead to your restaurant's website, an exclusive online discount, or a feedback survey. 

1. When editing the receipt layout, click + Add footer line.
2. On the receipt preview, click the new footer line.
3. Enter @QR@, open bracket, the URL of the website you'd like to link to, close bracket.
4. Click Apply changes.

Changing layout

If you want to edit the layout, follow these steps.

1. Select the row desired to change layout options.
2. At the right side of the editing area you can use editing tools to customize the rows selected.
3. Make your changes for the layout. The specific formatting tools are explained by hovering on the buttons and in the table below.
4. Select Apply changes.

Button	Icon	Description
+ Change logo		Use this button to add or change a logo.
Align left		With this option your entered text will be left-aligned.
Align center		This option aligns the entered text to the center.
Align right		This option aligns the entered text to the right.
Normal text		Set the text to normal size and width.
Bolded text		Format the text in bold.
Double width		This option doubles the width of the text.
Double height		This option doubles the height of the text.
Double width/height		Combine double width and height.
Upward		Set a specific line higher.
Downward		Set a specific line lower.
Text in upper case		Display the whole text of the row in capital letters.
Replace with company name		You can switch between your company or trade name.
Remove line		Delete the line.
+ Add header line		You can create a new line in the upper area of the receipt for further layouting.
+ Add footer line		For further layouting, you can create a new line in the bottom area of the receipt.

TSE compliance in Germany

For merchants located in Germany, receipts printed at your Restaurant POS display two types of timestamps. The first timestamp is in the receipt header and shows when the receipt was issued, according to the time zone configured on your device. The second timestamp is required and is in the signature area. This timestamp indicates the start and end times of the ordering process and is presented in UTC (marked by “Z” at the end), resulting in a time difference between the two timestamps. The timestamp in the signature area cannot be edited.

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