Getting started guide
In this article, learn about reloading your POS app after making changes in the Back Office, running shift reports, adding or removing cash from the drawer, and performing other managerial functions from the Settings menu. Navigate to other articles in the guide using the carousel below.
The Settings menu provides access to and control over features that help you run your business in the Lightspeed Restaurant POS app. From the menu, you can view POS reports, see order payments, reload the device configuration, and access support resources as well as manage printing, cash drawers, device settings,and other connected hardware.
Accessing the Settings menu
Access the Settings menu in the Restaurant POS app to use the settings and features it contains.
Accessing the Settings menu requires the ability to log in to the Restaurant POS app as well as an open sales period and user shift. The options available to each POS user will vary based on their permissions as set up in the Back Office.
- In the Restaurant POS app, tap Settings to open the Settings menu.
- Select a section of the menu to open it.
Sections of the Settings menu
The table below explains each section and option available on the Settings menu in the Restaurant POS app.
Contains the following information and actions:
Displays all read and unread notifications, allowing you to catch up on multiple notifications at once. The Notification Center is an inclusive service center for managing critical information quickly.
Note: Notifications are currently only available to some Lightspeed customers. If you don't see this feature on your POS, watch for it to appear soon. Some notification types may not yet be available.
|Fiscalization (Germany only)||Displays all unsigned, or offline, transactions performed within the past 24 hours that were not logged by the Technical Security Element (TSE). This section also contains an FAQ describing the risks of unsigned transactions and how to avoid them.|
|Payment terminals||Set up a new payment terminal or view an existing one’s settings. This section only appears when certain types of payment methods are set up in the Back Office, such as Lightspeed Payments - Mobile Tap, Zettle, or SumUp.|
|Reports||Contains user, sale, shift, and other reports for the POS device. This option only appears for users assigned to a user group with Report access permissions.|
|Payments||Opens the Payments list, which shows all order payments accepted during the business day. Tips can also be added to orders from this screen.|
|Settle batch||Enables you to manually close a batch of credit card transactions for a fee. This option only appears when a payment method using the Cayan (Swiper or Keyed Entry) type is present in the Back Office. Only users or user groups with the User can capture and close payment batches permission will see this option.|
Displays details about configured printers and print jobs, divided into two sections:
|Production centers||Shows available production centers with the option to turn each off or on.|
|Device sharing||Shows the connected POS devices (peers) currently online, the number of open orders started locally on this POS device, open orders started on other POS devices using the same configuration (peers), and total orders.|
|Display settings||Contains settings for changing the color scheme of the POS app (Light mode or Dark mode) and orientation of the buttons on the Register screen (Left-handed interface).|
|Support||Allows you to chat with our Support team, and displays information about the current POS device and network. For example, here you’ll find the name of your POS device, Lightspeed app version, Wi-Fi network name, and MAC address.|
|Help center||Loads the Help Center, which contains articles about setting up and using Lightspeed Restaurant.|
|What's new||View the latest Lightspeed Restaurant release, including updates, new features, and more.|
|Terms & Conditions||View the service agreement for your Lightspeed Restaurant account.|
|Device configuration||Allows you to change the device configuration / profile used on the POS device.|