While the Receipts screen is useful for editing or voiding receipts, the Payments list is a useful overview of recently closed transactions. From the Payments list, a POS user can add a tip or open the receipt actions for the selected payment. Note that the payments displayed on this list depend on the permissions for the user. If the user has managerial permissions, they should be able to view all payments. If the POS user was limited permissions, they should only be able to view their own transactions on this list. 

The steps for using the Payments list will vary depending on which version of the POS you have enabled on your device.

Accessing the Payments list

• Accessing the Payments list with the new navigation

  The new navigation can be enabled in your Back Office and is already enabled for customers who signed up for Lightspeed after May 2026.

  1. In the Restaurant POS app, tap More to open the More menu.
  2. Select Payments from the sidebar.
  3. From the Payments screen, you can search for a payment by using the search field at the top of the screen. The Payments screen displays the reference number, order total, tip, order name, time, payment method, employee, and details of each payment. 

  Tapping a payment row opens the receipt actions for the selected receipt. From here, you can edit or void the receipt. For more information, see Editing or voiding a receipt. 

  Tapping the amount under the Tip column allows you to modify or add a tip for the selected payment. This is useful if you can only add a tip amount after payment, such as for cash payments.  

  

• Accessing the Payments list with the legacy navigation

  The legacy navigation for the Lightspeed Restaurant POS is the default navigation for customers who signed up for Lightspeed Restaurant before May 2026.

  1. Log on to the POS, and select the Settings tab on the bottom navigation bar. The Settings menu will slide out on the right side of the screen.
  2. From the Settings menu, select Payments so open the Payments list screen. You will be brought to the Payments list.
  3. From the Payments list screen, you can search for a payment by using the search field at the top of the screen. The Payments list displays the reference number, order total, tip, order name, time, payment type, user, and details of each payment. 

  Tapping a payment row opens the receipt actions for the selected receipt. From here, you can edit or void the receipt. For more information, see Editing or voiding a receipt. 

  Tapping the blue Tip button allows you to modify or add a tip for the selected payment. This is useful if you can only add a tip amount after payment, such as for cash payments.  

  

   

Adding a tip to processed payments

• Adding a tip to processed payments with the new navigation

  The new navigation can be enabled in your Back Office and is already enabled for customers who signed up for Lightspeed after May 2026.

  If you process a payment but later realize there is an added tip amount, you can add a tip from the Payments screen on the POS.

  1. In the Restaurant POS app, tap More to open the More menu.
  2. Select Payments from the sidebar. The Payments screen opens and displays a list of all closed orders.
  3. Tap the amount under the Tip column for the order you want to update. A Change tip pop-up opens.
  4. Tap Tip amount, then use the keypad to enter the new tip amount.
  5. Tap Done.

  The tip is added to the payment and appears in the Tip column.

  

• Adding a tip to processed payments with the legacy navigation

  The legacy navigation for the Lightspeed Restaurant POS is the default navigation for customers who signed up for Lightspeed Restaurant before May 2026.

  If you process a payment but later realize there is an added tip amount, you can add a tip from the Payments list on the POS.

  1. From the Settings menu on the POS, select Payments. This will open your Payments list, which displays all closed orders in list format.
  2. Tap Tip on the corresponding order line you wish to adjust the tip amount for. 
  3. From the pop-up window, select Change tip amount. You will be brought to a payment modal.
  4. Tap the tip amount line on the modal and use the keypad to adjust the tip amount.
  5. When you have added the correct tip amount, tap Done.
  6. When a tip has been added to a payment, you'll notice the Tip payment loses its bright blue color and will instead only have a blue border, signifying a tip has been adjusted for the payment. 

  

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