Lightspeed Pulse is a business tracking app for mobile devices designed from the ground up for management users to monitor performance from anywhere in the world and stay up to date on what is happening in each location. By using Lightspeed Pulse, users are able to see key metrics at a glance like revenue, covers, and more via easy-to-read graphs and info boxes. It runs on both iOS (download) and Android (download).

Lightspeed Pulse supports the two most recent versions of iOS and Android.

Installing the app

1. Make sure your device is connected to your secure Wi-Fi network and a power source.
2. Open the App Store and search for “Lightspeed Pulse”.
3. Submit your Apple credentials to authorize the app download.

Once the app is installed, you’ll be able to login. Use the same login credentials used for your Back Office.

Using the app

Lightspeed Pulse is designed to give you the information you want in a clear and concise manner.

1. Displays the current account and location. Tap to change the location.
2. Help and resources menu
3. Select a time period for the reporting data displayed.
4. A graph showing the current data on a blue line, overlaid on data from the previous period for comparison
5. Live gross revenue, % change compared to the previous period, and time of last update
6. Info boxes showing Orders, Covers, Voids, Discounts, Comps, Order Average, Cover Average and % change compared to previous period
7. A link to a glossary of the information shown
8. A link to unit preferences where you can choose the type of information displayed

When comparing week, month, or year the data is compared to the previous week, month, or year. However, when using Today as the time period, data from the same day in the previous week is used rather than yesterday. As an example, if today is a Saturday, the comparison period is last week's Saturday and not Friday, the day before. This avoids potentially comparing a typically busy day to a typically slow day.

Defining info box terms

Gross sales: The total of all sales and services before discounts and taxes are removed for the current time period, compared to the previous time period.

Net sales: The total of all sales and services after discounts and taxes are removed for the current time period, compared to the previous time period.

Orders: The number of individual orders for the current time period, compared to the previous time period.

Order average: The average amount of each order for the current time period, compared to the previous time period.

Covers: The number of covers for the current time period, compared to the previous time period.

Cover average: The average spent per cover for the current time period, compared to the previous time period.

Changing business and locations

If you have multiple businesses or business locations, you can switch between them to view the data for each.

1. Tap the menu bar at top with the Lightspeed logo and location name.
2. If you have multiple businesses, tap a business to view its locations.
3. Select a new location to view.

Using Help and resources

Lightspeed Pulse comes with multiple resources for customizing the app as well as finding assistance. You can always access it by tapping the triple bar icon (☰) in the top right corner of the screen.

• Help Center: This link will take you directly to our comprehensive website where you can find all of our reference materials and search for the answer to any question you might have about K-Series.
• Give feedback: This page will allow you to send us any feedback you might have about your experience with Lightspeed Pulse. Any errors or lack of clarity, please contact us with your feedback. We are always striving to improve the product and your feedback is key to that process.
• Language : From here, you’ll be able to select the language of your choice for using Lightspeed Pulse. Supported languages are: German, English, Spanish, French, Canadian French, Italian, and Dutch.
• Units: You’ll be able to select whether you want Monetary values to show Gross or Net values. You can also select whether you want information to be compared as a percentage or in monetary value.
• Logout: You can log out of Lightspeed Pulse by tapping this link.