Titres-restaurant meal vouchers are an employee benefit in the form of a prepaid card that covers all or a portion of an employee's meal. Most meal voucher cards are processed on the CONECS network and all have legal stipulations regarding when and how they can be used.

With Lightspeed Payments, you can accept titres-restaurant online and in person. To do so, you will first need to register with Commission Nationale des Titres-Restaurant (CNTR), CONECS, and any third party payment processors you plan to accept.

Registering with the CNTR

To begin accepting titres-restaurant, you will first need to register with the Commission Nationale des Titres-Restaurant.

Gather all requested information then submit your application. On average, you can expect a few weeks before hearing a response.

Once your application has been approved, you’ll receive your CONECS card with your CONECS MID.

Registering with your CONECS card

To add your CONECS account to your Lightspeed account, you'll need to contact us by chat or email with the following details:

• Raison Sociale: The legal name of your establishment registered with CNTR.
• SIRET (Système d'identification du répertoire des établissements): Your unique 14-digit establishment identifier.
• CONECS identifier: Your 7-digit CONECS identifier, found on your CONECS card.

  

Registering with third-party processors

You may wish to register with other third-party card providers who also handle meal vouchers. Here are some of the registration pages you can use to sign up:

• Pluxee
• Edenred
• Groupe UP
• Swile
• Bimpli

Required information

Third party processors may require additional information to register. This information can often be found within your Back Office or elsewhere.

• Your Mastercard MID can be found on the bottom of a Lightspeed Payments receipt after a Mastercard branded card has been used on a transaction.

  

• Your Visa MID can be found on the bottom of a Lightspeed Payments receipt after a Visa branded card has been used on a transaction.

  

• The terminal ID can be found on the back of your payment terminal.

• Swile may ask for a bank ID. The universal bank ID for Lightspeed Payments merchants in France is 13455.

• Blimpi may ask for a bank ID. The universal bank ID for Lightspeed Payments merchants in France is 73829.

• To find your SUB-MID:

  1. Log in to your Back Office.
  2. From the navigation menu, select Payment > Payment methods.
  3. Select Manage in the Lightspeed Payments banner.
  4. Expand Advanced details.
  5. Note the identifier number under Sub-provider. The identifier after the colon is your SUB-MID.

     

Managing CONECS payments

Be aware that the reporting for payments using the CONECS system differs from those using third-party providers.

For transactions using the CONECS system, payments will be made directly to you by CONECS and will not be a part of your Lightspeed Payments settlement. If there is a discrepancy in your CONECS reporting, or if you are missing a deposit, you must contact them directly.

Reporting for CONECS payments

Lightspeed processes and reports all CONECS transactions so they can reimburse you as the merchant. You can filter these transactions in the Lightspeed Payments payment report by the meal ticket payment type.

To see these payments,

1. Log in to the Back Office with your Lightspeed Restaurant credentials.
2. From the navigation menu, select Financial services.
3. Select the Payments tab.
4. Click Filters to narrow your search results by the meal ticket payment type.
5. (Optional) To download your search results as a CSV, click Export.

You can also use the search field to find specific transactions. Searchable information includes the last four digits of the card used, the amount of the transaction, and the order ID.

FAQs

• No. Meal ticket refunds are not legal and should not be attempted.

• No. Your CONECS ID can only be used by one payment processor.

• Yes. Your customers can check their personal balance and limitations on the issuer’s app or website. Common limitations include a fixed dollar amount and a restriction on which days they can be used.