Use menu instances ••• to quickly share menus with your other business locations rather than importing or manually re-creating a menu for each location. Once shared, menus can only be edited and updated from the business location where they were initially created.

Menu instances are a quick-access menu for performing actions such as reloading devices, editing menus, importing and exporting menus, sharing menus with other business locations, duplicating menus, and deleting menus.

Before sharing menus, make sure that the menu items at the original location are set to Shared. If items in the Back Office are already shared, move on to Sharing a menu with a business location.

Select your Items page version to filter the setup steps.

• Sharing items

  Set the menu item's sharing status to Shared before sharing a menu with a business location.

  1. Log in to the Back Office with your Lightspeed Restaurant credentials.
  2. Select Menu management > Items from the navigation bar.
  3. Click Local in the Sharing status column.

     Edit your items table to show item Sharing status so you can distinguish Local, Shared, and Global items at a glance. To learn how to edit the items table, visit our About items article.
     

  4. From the window that opens, set the item to one of the following:
     
     • Local- Item is available at this business location only.
     • Shared- Item name is shared with other business locations. Item details (e.g., price) may vary per location.
     • Global- Item name and details (e.g., price) are shared with other business locations.
  5. Click Change. 
     

     Once an item's status has been changed, it cannot be changed back to what it was before. Additionally, only Local items can be changed to Shared, and only Shared items can be changed to Global. To update a Local item to Global, change it to Shared first and then change it to Global. 

  6. Verify your decision by clicking Confirm status change. 

• Sharing items

  Set the menu item's sharing status to Shared before sharing a menu with a business location.

  1. Log in to the Back Office with your Lightspeed Restaurant credentials.
  2. Select Menu management > Items from the navigation bar.
  3. Click Local in the Sharing column.
  4. Click Click here to make this item a shared item.

  

Sharing a menu with a business location

Before sharing a menu with a business location, make sure that the menu items at the original location are set to Shared. Additionally, check that the Back Office settings of the destined location don't conflict with the menu that's being shared. This includes ensuring that the menu items' names don't already exist and that web extensions are already created at the destined location.

1. Log in to Back Office with your Lightspeed Restaurant credentials.
2. Select Menu management > Menus from the navigation bar.
3. Click menu instances •••.
4. Select Share with a location from the drop-down menu.
5. Select a location from the drop-down menu.
6. Click Share.
7. Wait for Back Office response:
   
   1. Successful sharing of the menu: The Shared status switches from Local to Shared.
   2. Unsuccessful sharing of the menu: Check the displayed list of steps to take before sharing a menu and perform the What to do next steps.
8. (Optional) If you need to update shared menus, choose from the following options to share the menu updates with other locations:
   1. Click ••• and select Update menu to make sure the menu update is shared with other locations.
   2. Click ••• and select Update menu and reload all devices to share the menu update with other locations and push it to all connected devices at the same time.

What's next?