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Sharing menus with business locations

Use menu instances ••• to quickly share menus with your other business locations rather than importing or manually re-creating a menu for each location. Once shared, menus can only be edited and updated from the business location where they were initially created.

Menu instances are a quick-access menu for performing actions such as reloading devices, editing menus, importing and exporting menus, sharing menus with other business locations, duplicating menus, and deleting menus.

 

We currently support two Back Offices: the Back Office 2.0 (sidebar navigation) and the Console Back Office (top-level navigation). 

The menu instances are only available in the Back Office 2.0.

To use the Back Office 2.0, click here and log in with your current Back Office credentials. 

 

Before sharing menus, make sure that the menu items at the original location are set to Shared. If items in the Back Office are already shared, move on to Sharing a menu with a business location.

Table of contents:

Restaurant-BO-Menu-Instances.png

Sharing items

Set the menu item’s sharing status to Shared before sharing a menu with a business location.

  1. Log in to the Back Office with your Lightspeed Restaurant credentials.
  2. Select Menu management > Items from the navigation bar.
  3. Click Local in the Sharing column.
  4. Click Click here to make this item a shared item.

Restaurant-BO-Sharing-Items.png

 

Sharing a menu with a business location

Before sharing a menu with a business location, make sure that the menu items at the original location are set to Shared. Additionally, check that the Back Office settings of the destined location don’t conflict with the menu that’s being shared. This includes ensuring that the menu items’ names don’t already exist and that web extensions are already created at the destined location.

  1. Log in to the Back Office with your Lightspeed Restaurant credentials.
  2. Select Menu management > Menus from the navigation bar.
  3. Click menu instances •••.
  4. Select Share with a location from the drop-down menu.
  5. Select a location from the drop-down menu.
  6. Click Share.
  7. Wait for Back Office response:
    1. Successful sharing of the menu: The Shared status switches from Local to Shared.
    2. Unsuccessful sharing of the menu: Check the displayed list of steps to take before sharing a menu and perform the What to do next steps.
  8. (Optional) If you need to update shared menus, choose from the following options to share the menu updates with other locations:
    1. Click ••• and select Update menu to make sure the menu update is shared with other locations.
    2. Click ••• and select Update menu and reload all devices to share the menu update with other locations and push it to all connected devices at the same time.

Restaurant-BO-Share-Menus.png

 

 

 

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