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Adding Back Office users

Add a Back Office user for every employee that you wish to access the Back Office.

  1. Log in to the Back Office with your Lightspeed credentials.
  2. From the navigation menu, select Configuration > Users > Backoffice users.
  3. Click Add a new user to create a new Back Office user.
  4. Fill in the user’s email address and name, and select user permissions for the employee. For more information on each field, see the Back Office user settings table.
  5. Click Add user to finish adding the user.

After you have created the new user, the user’s password will temporarily display on a green banner at the top of the page. Please write it down as it will not be visible once you’ve left this page.

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Back Office user settings

Setting name Description
Email address Email Address of the Back Office user to receive the mail with the login data for the Back Office.
First name Back Office user’s first name.
Last name Back Office user’s last name.
User permissions
  • [BO-WRITE] User has write access to the Back Office:
    The user has Back Office access, but only for Integrations, Stock, and Customers pages.
  • [BO-REPORT] User has access to the Back Office reports:
    The user has access to all Business reports, Staff reports, Device reports, Products reports, Shifts reports.
  • [BO-CONFIG] User can edit the configuration: Configurations are POS profiles that are associated with a specific menu and settings.
    The user has permission to edit these settings listed in Configuration > Configurations.
  • [BO-USERS] User can manage POS and Back Office users and their access rights:
    The user has permission to edit the access rights of the users listed in Configuration > Users.
  • [BO-PMS] User can access the receipt quick view page:
    If this role is enabled, the extra tab 'PMS search' is available. Within this tab, you can see receipts linked to the PMS (Property management system) integration.
  • User can manage taxes (US and Canada only):
    If enabled, the user will be able to access the Taxes and Tax profiles sections of the Back Office. To learn more, see Managing tax settings.

What’s next?

Now that you’ve added Back Office users, you can always modify or deactivate an existing user. See Editing or deleting Back Office users.

Once Back Office users are created you can export Back Office users to save and print employee documentation beyond the Back Office.

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