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About Back Office users

Back Office users are employees that you have given access to the Back Office, either in full or limited. From the Back Office, you can add new users, edit existing users, and export a list of current users. Back Office users are not necessarily the same as POS users.

Resources for adding Back Office users

For more information about adding, editing, and exporting Back Office users, visit our Managing Back Office users article or view the video below.

Back Office users FAQ

We've compiled a list of frequently asked questions about Back Office users, so you can quickly find the answers you need.

  • No, POS users cannot access the Back Office unless they are also Back Office users. You will need to add a user to both areas for the user to have access.

  • Yes, you can give users individual permissions. To learn more about what permissions are available, and how to manage user permissions, visit Managing Back Office users.

  • Yes, you can remove a Back Office user at any time.

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