New

Item duplication

We know that creating and managing items can be laborious and time-consuming, whether you’re first setting up your account or simply adding some new menu items. This should be super easy, especially if you already have an existing item with most of what you need already set up. And now it is. Now you can duplicate items by either clicking on the … next to an item in the item library or clicking on the Duplicate button inside the item. Rename the item and you’re ready to go.

Update

Item library search and filters

You told us our search and filtering options were too clunky, so we changed it. Here’s what we changed:

• Active and archived items are now in two different tabs
• The search bar auto-completes as you type
• You can change your default filters if you want to
• And you can view all available filters in a handy side panel

Update

More Back Office changes

• You can now launch the Intercom button from your Back Office login screen so you can reach us immediately to troubleshoot login issues.
• You can now update your bank info without having to call our support team.
• Canadian French is now an available language in the Back Office.
• We gave the Back Office a performance upgrade, so it’s faster than ever.

Update

Minimum and maximum combo options

Goodbye to choosing between 1 or unlimited items in an item group. Now you can set whatever minimum and maximum number of selections you want. 

Update

Tap to Pay on iPhone available in Canada

Hey Canada, now you can take orders and payments directly on your iPhone with no additional hardware. If you’ve got an iPhone and the Lightspeed Restaurant app, you can take orders and secure contactless payments from a single handheld device. Contact your Account Manager to add this payment method at no extra charge.

Update

Refunds without payment terminal

Need to process a refund without a payment terminal on hand? No problem. Now you can refund a credit or debit card payment in just a few taps on the POS, no terminal required. A new streamlined flow for partial refunds on the POS is coming soon… Please note that refunding without a terminal is currently available to merchants using Lightspeed Payments.

New

Order Anywhere: Uber integrations

Reach more customers with fast, reliable delivery powered by Uber’s world-class courier network. Lightspeed partnered with Uber to empower your on-demand delivery in cost-effective and flexible ways via Order Anywhere.

• Uber Eats integration: With this built-in integration, you can list your menus on the Uber Eats marketplace to reach millions of monthly active platform consumers.
• Uber Direct integration: List your menus on your own branded website, and get a white-label delivery solution powered by Uber with a flat fee per delivery.

New

Advanced Inventory: Multi-location recipe sharing

That’s right, one of our most requested features for Advanced Inventory has arrived! You can now share recipes across locations. If you’ve got multiple locations, this new update should save you heaps of time and effort.

Update

Advanced Inventory: Improved stock counts

Got a lot of stock to count? You’re gonna love our latest updates. Now you can have multiple staff members taking inventory simultaneously. Once complete, they’ll submit a single, reconciled stock count. Counts auto-save to the cloud every 3 seconds, so users can start and stop counting as needed.