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About user groups

Use POS user groups to quickly assign multiple permissions to users. Assign users to one of four groups in the Back Office, or leave a user out of a group to configure their permissions manually.

  • Floor staff: Users in this group can only access settings configured by a manager.
  • Manager: Users in this group can access all POS settings.
  • Trainee: Users in this group can only process practice transactions, which won't affect sales data or reports.
  • Shift tracker: Users in this group can only use the POS to clock in and out in order to track shift hours.

Users can be reassigned to a different group at any time. To learn more about adding and managing user groups, visit our Managing user groups article.

User groups FAQ

We've compiled a list of frequently asked questions about POS user groups, so you can quickly find the answers you need.

  • Yes, you can have multiple user groups. Though there are only four types of group, you can have multiple groups of the same type, as long as the name of the group is different.

  • Yes, you can give users individual permissions. To learn more about what permissions are available, and how to manage user permissions, visit Managing POS users.

  • Yes, you can remove a POS user at any time, or reassign them to another group.

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