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Managing and understanding POS configurations

After creating a POS configuration, adjust its settings to suit your business needs and workflows. For example, if your restaurant has a POS device that's used exclusively for direct sales, you can edit the device's configuration to Disable table support to prevent potential staff errors. You can customize various settings related to Table managementPayments, Printing, Receipts, Production dockets, Users, and more. 

Some settings are enabled by default depending on the country and business template that were selected when your Lightspeed account was created.

We currently support two versions of the POS Configurations page for Lightspeed Restaurant K Series: Configurations 2.0 and Legacy Configurations.

Lightspeed Restaurant accounts created after October 4, 2022, will have Configurations 2.0 enabled by default. Existing accounts will continue to use Legacy Configurations but will be migrated to the newer version at a later date.

To figure out which version of the POS Configurations page you're using, refer to the screenshots contained within this article and see if they match what's in your Back Office.

Select your POS Configurations version to filter the setup steps.

 

  • POS-Configurations-page-2.png

    Editing POS Configurations

    Edit a configuration to determine the settings that will apply to devices using that configuration. 

    1. Log in to the Back Office with your Lightspeed credentials.
    2. From the navigation menu, go to Configuration > Configurations.
    3. Locate the configuration you want to edit.
    4. Click the Configuration's name.

      KSeries-POS-Config.png

    5. (Optional) By default, Back Office will display General settings when editing configurations. Use the tabs at the top of the page to find settings related to a specific POS function, such as Payments or Printing, or view All Settings on a single screen. 
    6. Apply the desired settings. To learn more about each setting, visit the POS configuration settings section.
    7. Click Save to save your changes, or click Discard to cancel them.

    Managing POS configurations

    When editing POS configurations, you can perform  a few quick actions to save time:

    • Click View linked devices to see POS devices using the selected configuration.
    • Click Rename to change the name of a configuration.
    • Click More actions Duplicate to create another configuration with the same settings. This is helpful if you are creating a POS configuration for a new device that requires similar settings but with a few adjustments.
    • Click More actions > Delete to remove outdated or unused POS configurations.
      Config-more-actions.png

    Understanding POS configuration settings

    Adjust the settings and parameters for each POS configuration. Each applied setting acts as a rule or behavior for all POS devices using that configuration. See the following table to find descriptions and definitions of what each setting controls.

    General settings

    Order profiles 

    Setting Definition
    Select order profiles Select which order profiles are accessible on devices with the configuration. Profiles in gray will not be a selectable order profile on the POS.
    Select order profile for direct sales Use the drop-down menu to select a default order profile for direct sales.
    Select order profile for table ordering Use the drop-down menu to select a default order profile for table sales.
    Require users to select an order profile for direct sales When enabled, the POS user is prompted to choose an order profile when performing a direct sale and proceeding to payment.
    Skip confirmation when selecting order profile for direct sales

    Removes the OK button when selecting an order profile. When a POS user taps an order profile, it will immediately be applied to the order.

    Note Before you can enable this setting, "Require users to select an order profile for direct sales" needs to be turned on.
    Remain on current order after tapping Send The POS stays on the current register screen after sending an order to the kitchen instead of returning to the Home screen.

    Menu settings

    Setting Definition
    Select menu to link to this POS configuration Choose a menu to link to this POS configuration. To learn how to manage and create new menus, visit our About menus article.
    Show button names for main menu screens in all caps Displays the names of main menu screens in uppercase letters.
    Show button names for items in all caps Displays the names of menu buttons in uppercase letters.
    Show item search button on register screen To quickly find items on the POS, display the item search button at the top of the Register screen.

    Discounts and loyalty cards

    Setting Definition
    Select discounts Select discounts used in the POS configuration. Those in gray will not be selectable when adding discounts to an order. To learn how to add more discounts to your Back Office, visit our Adding discounts article.
    Process third-party QR codes When enabled, the POS can scan QR codes from third-party Lightspeed integrations.
    Users must link a loyalty card to a customer To use a loyalty card, a customer must be attached to the order. 

    Screensavers

    If both of the following settings are disabled, the POS will not go idle or use screensavers. The POS is considered idle when no action is performed within 10 minutes.

    Setting Definition
    Show a Lightspeed screensaver when the POS is inactive The Lightspeed logo will display when the POS is idle.
    Show photos from the POS device as a screensaver If Lightspeed Restaurant has access to photos stored on this device, enabling this option will have them play as a slideshow when the device is idle.

    Floor plans

    Setting Definition
    Select floor plans Select which floor plans will be available on the POS. Floor plans in gray will be disabled and not visible on the POS device. We recommend using this setting if certain devices and configurations are reserved for specific floors in your restaurant.

    Register screen

    Setting Definition
    Keep duplicate items separate on register screen Even if there are multiple orders of the same item, each item will appear as a separate line on the customer receipt and the quantity will display next to the item name.
    Merge duplicates with different production instructions onto one item line on register screen This option merges multi-ordered items with different production instructions onto a single line. For instance, if a customer orders two lattes prepared two different ways, "Latte" will appear as one line with two separate production instructions beneath it.  merge-duplicates.png
    Create automatic transaction for each item If this option is enabled, adding an item to a sale will automatically send that item to a production center and complete the transaction with your preferred payment method. To change your preferred payment method, edit the "Quick payment button" setting.
    Show tax rate next to items on register screen If enabled, the POS will display an item's tax rate next to the item's name when it is added to an order. We recommend using this setting for a better understanding of how each item is being taxed.
    Users can only delete the last item entered on the POS With this setting enabled, only the last item entered on the POS can be removed from a sale.
    Note This setting does not affect managers. 
    Lock register screen when cash drawer opens After taking payment for an order, the POS user cannot use the Register screen or proceed to the next sale without first closing the cash drawer. 

    Reporting

    Setting Definition
    Create new or select existing configuration tags Create tags associated with specific configurations for reporting purposes. You can then filter sales reports by tag to assess which sales were made with a particular POS configuration.
    Include item details under product heading in shift reports When enabled, product sales will be displayed when viewing the shift reports via a POS device. To see these, open the Restaurant App and navigate to Settings > Reports > Shift reports > select a report and tap  View full report. Shift-report-products.png

    Stock transfers

    Setting Definition
    Add stock transfer For businesses using stock management, add stock transfers to have devices pull stock from specific locations. 

    For example, imagine there is a primary stock location where all items are received (Stock A), as well as two additional stock locations in your restaurant (Stock B and Stock C). If your business has a bar on the main floor and a cocktail bar on the second floor, you may want each bar to pull from its own stock location. To do this, follow these steps:

    1. Set up a unique POS Configuration for the main floor.
    2. While editing the configuration, go to the Stock transfers section.
    3. Click Add stock transfer.
    4. From the Current stock location drop-down, pick your primary stock location: Stock A.
    5. From the New stock location drop-down, pick the main floor's stock: Stock B.

    To set up the stock locations for the other locations, repeat the above steps for each unique location and stock.

    Table management

    Table management

    Setting Definition
    Disable support for tables Disables the ability to process table orders from the POS. Only direct sales mode will be available.
    Enable basic table support Enables devices using the POS configuration to process table orders with basic settings enabled.
    Enable full table support Enables devices using the POS configuration to process table orders and reveals the customizable Table Options that are outlined in the table below. 

    Table options

    Setting Definition
    Default number of covers for new orders Enter the default number of seats that will be applied to each table order.
    Note If "Prompt cover count" is enabled in the floor plan settings, users will always see a prompt to count covers when opening a new table which will override the default number set here. To learn more about Prompt cover count, see Adding floor plans and tables.
    Select default screen to display after login Select which screen will display after users log in. Options include Register, Table, and Orders.
    Create direct orders by default

    When enabled, this setting ensures that users can't process orders in Direct sales mode. Instead, all new orders are attached to an account called "Client #" and the POS allows users to send orders to production centerssuch as the kitchen or barbefore they take payment. We recommend enabling this setting if your business wants to run tabs for customers or needs to edit orders after they've already been sent to a production center.

    Note If this setting is disabled, orders started from the Register screen will automatically open in Direct Sales mode, which requires customers to pay before the order can be sent to a production center. 
    Allow direct sales Allow counter service and pay-to-order workflows on the POS. When this setting is enabled, you don't need to assign orders to a table or an account to process them. 
    Show "Fire course" button on register screen Displays the button for firing the next course on the POS Register screen.
    Only managers can change the number of covers Manager permissions will be required when changing the number of guests at a table. See our About user groups article for instructions about setting user permissions.
    Only managers can transfer a table to another user When enabled, manager permissions are required to transfer tables from one user to another. See our About user groups article for instructions about setting user permissions.
    Number of direct orders to create
    Note This option only appears if "Create direct order by default" is enabled. 

    Set how many unique direct orders will be available. For example, if this number is set to 10, the first direct order will be assigned to an account called Client 1, the second to Client 2, and so on. Once Client 10 is reached, the number resets, and the 11th direct order will be assigned to a new, separate account called Client 1. If you set this number to 0, the POS won't track unique client numbers and will, instead, assign all new orders to an account called "Direct."

    Payments

    Payment methods

    Setting Definition
    Select payment methods Select which payment methods are allowed in the POS configuration. Payment methods in gray will be disabled.
    Quick payment button Select a commonly-used payment method from the drop-down, and a button to pay with that method will appear beside the numeric keypad for quick access. cash-payment-method.png
    Create a second quick payment button Select a second commonly-used payment method from the drop-down, and a button to pay with that method will appear beside the numeric keypad for quick access. second-payment-method.png

    Payment options

    Setting Definition
    Select duration of amount paid notification Set the length of time that the amount paid notification will remain on the screen after taking payment (between 1 and 10 seconds).
    Allow refund processing on POS Users can process refunds on POS devices with this configuration. We recommend this setting for processing returns or workflows that include deposit returns on glass bottles. 
    Deactivate automatic change calculation on cash transactions When enabled, change is not automatically calculated when employees accept cash payments.
    Skip amount prompt at Payment When enabled, the Amount paid on the totals screen will auto-fill with the exact amount. This can save time when customers frequently pay with exact change.
    Print final check after the receipt Restricts printing of notes until after the POS prints the order invoice. In this mode, the invoice will print immediately.
    Enabled advanced check splitting When this option is selected, users can more easily divide and split checks on the POS app. See our article on Check splitting for more information about this feature.
    Capture signature on terminal when supported

    When enabled, this option allows for on-screen signatures. 

    Note This feature must be supported by the payment terminal.
    Allow only whole amounts on the payment keypad Disables the ability to enter cents on the keyboard when taking payment.
    Activate money back on meal vouchers Generates a QR code that gives the holder credit for the difference between their total and the amount paid.

    Tips

    Setting Definition
    Enable tipping on terminal when supported Enabling this allows customers to add a tip via the payment terminal when paying for their order.
    Allow tipping at payment When enabled, waiters can add tips on the POS's payment screen so that tips are included when the amount is sent to the payment terminal.

    Printing

    Production centers

    Setting Definition
    Select production centers for printing Set which production centers can receive tickets from devices using the configuration. Those in light blue are enabled, while those in gray are disabled. Edit or add more production centers via Configurations > Printing > Production centers. See our article About production centers to learn more.

    AirPrint

    Setting Definition
    Enable AirPrint This feature requires the use of an AirPrint-compatible printer.
    Use AirPrint for draft receipts This feature requires the use of an AirPrint-compatible printer and activating the previous option. This setting is useful if, for example, you print custom invoices.

    Receipts

    Printing receipts

    Setting Definition
    Default printing profile for receipts Set the default printing profile that will be used for receipts. To learn more, visit our article About printing profiles.
    Default printing profile used for draft receipts Set the default printing profile that will be used for draft receipts. To learn more, visit our article About printing profiles.
    Print receipt on paid orders automatically The POS will automatically print a receipt when an order is processed. 
    Print receipt on paid table orders automatically Automatically prints a receipt for table orders following payment. 
    Automatically print receipt when card payment receipts are printed The POS will automatically print a regular receipt when a credit card receipt is printed.
    Print card payment receipts automatically Automatically prints a credit card receipt when a customer pays by card.
    Automatically print receipt when delivery slips are printed The POS will automatically print a corresponding receipt in addition to the delivery slip.
    Print draft receipts only once When enabled, a draft receipt can only be printed once. This option is used to prevent paper waste.
    Print receipt for each partial payment When enabled, the POS prints a receipt for each partial payment on a split check rather than printing a total receipt after the last payment. For example, if a table of four splits their entire order four ways, each guest will have their own receipt.

    Customize receipts

    Setting Definition
    Show items that have no price as free on customer receipts When enabled, items with no price will appear on receipts. When disabled, items with no price are omitted from customer receipts.
    Show customer address on receipts

    When enabled, the customer's address from their profile will appear on receipts. This is useful for coordinating deliveries. Visit Editing a customer profile to learn how to add an address for a customer.

    Show customer name on receipts

    When enabled, the customer's name appears on the receipt. This feature helps coordinate takeaway and delivery orders. 

    customer-name-receipt-config.png
    Show the order profile on receipts

    When enabled, the account profile that was used to place the order appears near the top of the receipt.

    order-profile-receipt-config.png
    Show pre-tax total on receipts When enabled, the receipt will show two totals: one calculated with tax and one calculated without tax.
    Print transaction lines on receipts in large font Increases the font size of the item rows printed on the client receipt.
    Print total on receipts in large font Enlarges the font size of the total on the client's receipt.
    Include delivery information on printed receipts When enabled, the receipt will contain the customer's delivery information from Order Anywhere or a third-party delivery app.
    Include tax rate on draft receipts When enabled, draft receipts will list item tax rates.
    Include cover count on receipts Displays the number of dining customers for an order on the order receipt.
    Don't include price on receipts when applying a comp discount When enabled, items that receive a 100% discount will have their price replaced with the word "FREE" instead of showing 0.00 €/£/$.
    Group sub-items on receipts When enabled, sub-items can be grouped together on receipts. 
    Give each duplicate item its own line on receipts If enabled, each item on a receipt will be listed on a unique line, even when ordered more than once. If disabled, items ordered more than once will be grouped into a single line on the receipt with a number to indicate item quantity (e.g., 2 Coffees).
    Divide the draft receipt total by the number of covers and print this on receipts Divide the final draft receipt total by the number of seats associated with the transaction and print this information on the receipt.
    Group items on receipts by seat When enabled, items on the receipt will be organized according to their assigned seat.

    Production dockets

    Docket contents

    Setting Definition
    Show floor plan name on production dockets When enabled, production dockets will display the name of the floor on which the order was placed.
    Show the price of items on production dockets Displays the price of each item on the production ticket.
    Show current account profile name on production dockets The name of the Account profile used to place the order will appear on production tickets.
    Show full customer address on production dockets The address from a customer's profile will appear on the production ticket. Learn how to add customers by visiting our Adding customers article.
    Show seat details on dockets When enabled, items on production tickets will show which seat they are assigned to.
    Show the number of covers on the production dockets When enabled, production dockets will show the number of dining customers associated with the order. 
    Show order summary on each continuation docket When enabled, all courses will be printed according to your order history. For example, when firing the third course of a meal, the production docket will also show what was on the first and second courses. If disabled, previous courses will be omitted from production dockets.

    Docket options

    Setting Definition
    Separate items with a divider on production dockets Displays a line between order items.
    Print sub-items in red Prints sub-items in red (messages, side dishes, and extras).
    Note: This setting requires a compatible printer with a red ink ribbon.
    Only print items and sub-items assigned to a production center Only print items that have been set to print at specific production centers. Visit our Editing items article to learn how to assign items to specific production centers.
    Sort items alphabetically by accounting group on production dockets Sort lines on order tickets alphabetically from A to Z based on their accounting group.
    Print one item per production docket When enabled, every item sent to a production center will print its own ticket. We recommend this setting if multiple prep stations use a single production center for different menu items.
    Cut production dockets into separate courses Production tickets will be separated by course. For example, the POS will print the first and second courses of a meal on separate tickets.
    Merge duplicate items on production dockets When enabled, this option merges multi-ordered items onto a single line on order tickets and displays the item quantity. 
    Print production docket when transferring table When a table is transferred, a ticket will print in the production center to notify the kitchen or bar staff.
    Shorten lines on production dockets When enabled, lines on the order tickets sent to the kitchen or bar will be shortened to save space.

    POS user settings

    POS user rules

    Setting Definition
    Users to allow within this configuration Select which POS user groups will have access to this configuration. User groups in gray will be disabled. To learn how to create new and manage existing user groups, visit our About user groups article.
    Allow managers to cancel sent items When enabled, POS users with manager permissions can cancel orders that have already been sent to production centers, such as the bar or kitchen.
    Managers cannot send new or existing orders Members of the POS Manager user group cannot create new tables for orders. 
    Send open orders on logout When a user logs out, their open and unsent orders will automatically be sent to the production centers.
    Show receipts created by other users on the receipt screen If enabled, users will be able to see receipts created by other users on the POS when selecting Receipts from the navigational menu.
    Users must settle open orders before clocking out If enabled, users will not be able to log out with orders still open. Instead, users will be prompted to transfer their orders to another clocked-in employee upon logging out.
    Protect selection of menu buttons with manager pincode

    If enabled, employees can select Manager-only access buttons from the menu but the POS will prompt for a manager PIN before they can proceed. If this setting is not enabled, employees will encounter an error when selecting these buttons.

    Automatic logout

    Setting Definition
    Set time for automatic user logout from the POS Using the drop-down menu, specify the amount of time that the POS will idle before automatically logging the user out.
    Log user out after order updates When enabled, users are automatically logged out of the Order screen after processing a transaction.
  • Screen_Shot_2022-09-19_at_3.30_1.pngSetting up and editing configurations

    Edit newly-added configurations to determine the settings that will apply to devices using that configuration. 

    1. Log in to the Back Office with your Lightspeed credentials.
    2. From the navigation menu, go to Configuration > Configurations.
    3. Click Edit next to the configuration you want to change.
    4. Apply the desired settings. To learn about each available setting, see Understanding configuration settings.
    5. Click Save to save changes.
      Restaurant-BO-Edit-Configurations.png

    Understanding configuration settings

    When editing configurations, each setting represents a behavior or rule applied to the POS app using this configuration.

    Note: Settings with an asterisk (*) indicate default settings for the configuration. Default settings may vary by region or business type.

    Table management

    This section allows you to enable tables for use at the POS or to disable this feature if it is not needed.

    Setting Definition
    Disable support for tables If the restaurant does not offer dine-in or table service, select Disable support for tables. This means that POS users will be able to process transactions when customers order, sometimes referred to as counter service, but will not be able to assign those orders to a physical table.
    Enable full table support * Allow full table support if orders should be assigned to a table by default. When this option is selected, additional settings for configuring table-side orders will appear in the Table management section. See Table management (continued) to learn more about these settings.


    Table management (continued)

    These additional Table management settings only appear if full table support has been enabled. As such, these settings are best suited for table service or dine-in workflows.

    Setting Definition
    Users are not allowed to access open accounts created by other users * Limits order taking to the user in charge of the table.
    Show an order summary on continuation dockets * When an order has multiple courses, each course’s items will print on a production ticket when that course is fired. If this setting is disabled, only the number of each course will print.
    Enable per seat order (to specify the guest for each transaction line) Provides the ability to allocate orders to certain guests based on their sitting position at the table. Particularly useful for shift and payment assignments.
    Enable tipping Allows the user to add tips at the payment.
    Tips are provided after payment Allows POS users to enter tips from the Payments screen after the receipt is paid.
    Always create a default direct account Orders started in Direct Sale mode will automatically be assigned the name Direct. By default, orders will not have a name unless assigned to a table or manually named using the Tab name button.
    Reload direct account after each commit Each time an order is sent, the cash register is by default in a waiting state for a new order. By activating this function, the booking order is called again and waits for new bookings. This is useful for businesses that offer goods and/or services before asking for payment.
    Enable sales with no account (direct sale mode) Orders started in Direct Sale mode will not require a name or table to be assigned.
    Allow accounts with zero covers When enabled, a user does not need to enter the guest count for the table.
    Managers can't create new tables Members of POS's Manager user group cannot create new tables for orders.
    Only managers can change the number of covers Only managers can change guest counts.
    Only managers can transfer tables Managers are only permitted to transfer tables between employees.
    Default number of covers for new accounts Enter the number of seats you want to assign to each table by default.
    Table button mode Select the view that appears when tapping Tables next to the number pad on the Register screen: Open tables, Floor plan, Table list, or Take away list.
    Default screen after login Determines the screen that will automatically appear after a user logs in to the Restaurant POS app: Register (default), Table, or Order.

     

    Transaction settings

    The following settings pertain to processing transactions and sales for this configuration.

    Setting Definition
    Ask for an account profile during direct sales When enabled, the user has to select an account profile for the sale, such as Happy hour or Takeaway.
    Make profile selection immediate when asking for a profile Removes the OK button from the account profile prompt. When a POS user taps an account profile, it will automatically be applied to the order.

    This setting only affects the POS when Ask for an account profile during direct sales is also enabled.

    Allow the current transaction to be placed on hold

    Adds an On Hold button to the POS which allows users to pause active orders not already tied to a table. For example, if a customer forgets their wallet in their car, put their order on hold until they return to pay for it.

    Keep every item separate on the customer receipts Even if there are multiple orders of the same item, each item will appear as a separate line on the customer receipt.
    Allow merging lines with production instructions Allows multiple-ordered items with production instructions to be merged on the same line. For instance, if a customer orders two lattes prepared two different ways, Latte will appear as one line with two separate production instructions underneath.
    Send the transaction after every item (single item transaction) If this option is enabled, adding an item to a sale will automatically send that item to a production center and complete the transaction with your "default payment method."
    Activate refunds (for transactions and receipt) Users can process refunds on the POS. This is useful for processing returns and a deposit for glass bottles.
    Show the Fire button on the main screen Displays the button for firing the next course on the POS Register screen.
    Show actual tax rate next to item name On the POS Register screen, a tax rate is displayed next to the order item’s name.
    Allow the manager to cancel prepared items Management may cancel orders already sent to the production stations (Bar/Kitchen).
    Secure retail mode With this mode enabled, only the last item entered on the POS can be deleted when removing items from a sale. Note: This does not affect managers.

     

    Transaction payment

    This section contains settings related to the order payment process.

    Setting Definition
    Never give change on cash transactions If this function is enabled, the change is not calculated automatically for cash payments.
    Allow the user to skip the amount prompt during payment * When enabled, the order total will be pre-selected as the Received amount on the Payments screen. If disabled, the POS user must manually select or enter the Received amount.
    Activate final check action Restricts printing of notes to after the invoice is printed. In this mode, the invoice will print immediately.
    Enable advanced check splitting When selected, users can more easily divide and split checks on the POS app. Please note that the device must be using version 4.1.9 of the POS (K) app or later to use this feature.

    User log out (section in Transaction payment)

    Determine POS order behavior after a payment transaction is processed.

    Setting Definition
    Automatically send the current transaction on logout Enable automatically sending the entered order to the appropriate production stations if the user logs out before sending the items.
    Log out the current user when a transaction is completed When enabled, users are automatically logged out of the Register screen after processing a transaction.


    Receipt (section in Transaction payment)

    Adjust settings for receipt printing behavior.

    Setting Definition
    Print a customer receipt when closing an account The POS will automatically print a receipt when the account is closed and paid.
    Force a receipt to be printed for table accounts Automatically prints a receipt for table payments after payment.
    Force a receipt to be printed when it contains a payment slip * Automatically prints a receipt when a card payment receipt is printed as well.
    Always print payment slips The POS will print a card payment receipt automatically if payment is processed by the POS.
    Force a receipt to be printed when it contains a delivery slip The POS will print a corresponding receipt automatically in addition to the delivery slip.
    Force delivery information to be printed on receipts When enabled, customer delivery information will be added to receipts.
    Print a payment receipt for partial payments This POS will print a receipt for each partial payment instead of printing a total receipt after the last partial payment for a split.

    Cash drawer (section in Transaction payment)

    Setting Definition
    Lock the screen when the drawer is open When enabled, the POS screen will lock when the cash drawer opens.

     

    Payment terminal (section in Transaction payment)

    Customize payment terminal settings.

    Setting Definition
    Enable tip on the payment terminal (when supported) If your digital payment terminal offers direct tip adding, you can make use of it by enabling this feature.
    Capture signature on screen (when supported) * When enabled, this allows for on-screen signatures (when supported by the payment terminal).

     

    User interface (section in Transaction payment)

    Configure settings related to the user interface of the POS app.

    Setting Definition
    Split the payment button in two parts (cash and other payments) * When enabled, a second method can be defined for the payment button. The button will separate into two areas which display the cash and other payment methods.
    Show a banner screen when a transaction is completed The amount is displayed as a banner at the POS after selecting the payment method.

     

    Printing options

    Customer receipts (section in Printing options)
    Customize customer receipt information.

    Setting Definition
    Increase the size of transaction lines on customer receipts Increases the size of the item rows printed on the client receipt.
    Show the server’s name in large font on customer receipts Displays the server's name for the client.
    Show the total line in large font on the customer receipt Enlarges the size of the total on the client's receipt.
    Show items that have no price on customer receipts With this function, items discounted to zero will be indicated on the receipt with the price FOR FREE instead of 0.00 €/£/$.
    Show tax information on draft receipts To display the VAT on the draft receipts (the account is still open).
    Organize the receipt by seat Allows you to group items by customer.
    Show the number of covers on the receipt Displays the number of customers for this order.
    Keep every item separate on customer receipts Duplicates the lines corresponding to the same item on the client receipt (e.g. for two cups of coffee ordered, each cup will be visible on a line).
    Allow sub-items to be merged on the customer receipt When enabled, sub-items can be grouped together on receipts.
    Show the customer's name on receipts * Useful and/or necessary for takeaway and deliveries. Displays the client's name.
    Show the full customer address on receipts Useful and/or necessary for deliveries. Displays the customer or delivery address.
    Show account profile name on customer receipts Display the account profile (order type) on the client receipt.
    Only allow one draft receipt per account To prevent unnecessary waste, a draft receipt can only be printed once.
    Print final draft receipt with the total divided by the number of seats * Divide the final draft receipt total by the number of seats on the transaction and print this information on the receipt.
    Don't print price when a comp discount is applied * If this option is enabled, no price or information will be printed behind a 100% discounted item.
    Show pre-tax total on receipt Allows displaying the price without taxes on the client receipt.


    Production dockets (kitchen tickets) (section in Printing options)

    Customize settings for kitchen tickets, also known as production dockets.

    Setting Definition
    Show item prices on kitchen/drinks dockets * Displays the price of the items on the production ticket.
    Show a separator line between items on dockets * Displays a line between order items.
    Print sub-lines in red

    Prints sub-items in red (messages, side dishes, extras).

    Note: This setting requires a compatible printer with a red ink ribbon.

    Don't print sub-lines when the production center is different When a combo contains items assigned to multiple production centers, each production center will only print the specific items that are assigned to it.
    Sort lines on docket * Sorts items alphabetically on order tickets.
    Merge items on production dockets * Allow multiple items to display as one line on order tickets, rather than individually.
    Truncate lines on the production dockets * When enabled, lines can be shortened on the order ticket.
    Show seat details on dockets The POS will print the seat number next to the article if it is assigned to a seat.
    Show the number of covers on the production dockets * Display the total number of seats on the order ticket.
    Print the floor plan name on dockets * Print the name of the floor plan on the order ticket.
    Show full customer address on production dockets Prints the name and address of the customer assigned to an order on all production tickets for the order.
    Show current account profile name on production dockets Prints the name of the account profile assigned to the order on all production tickets for the order.
    Cut docket between courses Create a single order ticket for each item.

     

    Misc (section in Printing options)

    Enable AirPrint functionality to your POS system.

    Setting Definition
    Enable AirPrint This feature requires the use of an AirPrint-compatible printer.
    Use AirPrint for draft receipts This feature requires the use of an AirPrint-compatible printer and activating the previous option. This function is useful, for example, if you print custom invoices.

     

    Miscellaneous options

    Configure additional miscellaneous settings for this configuration.

    Setting Definition
    Enable QR code scanner Enable the support of an external QR code scanner.
    Show item search button * To quickly find items on the POS, display the item search button at the bottom of your Register screen.
    Show receipts created by other users in the receipt management panel Allows POS users to view the receipts of other users.
    All amounts entered in the keypad are rounded amounts (no cents) Does not display options for entering cents on the keyboard
    Customer cards must be linked to a customer record Requires you to link loyalty cards to a customer record.
    Activate money back on meal vouchers * Generates a QR code that gives the holder a credit for the difference.
    Show names in uppercase for group buttons Displays the names of menu main screens in all capital letters.
    Show names in uppercase for item buttons Displays the names of menu buttons in all capital letters.
    Automatically log the user out Specify a time for when a user will be automatically logged out from the POS.

     

    Reporting (section in Miscellaneous options)

    Edit reporting settings for this configuration.

    Setting Definition
    Include item statistics in reports * Prints on POS reports the name, quantity, and value of the individual items sold.
    Block staff clock-out when open tables are found * When enabled, open orders must be settled before closing a shift.

     

    Screensaver (section in Miscellaneous options)

    If you need a screensaver for the POS, then you are in the right place.

    Setting Definition
    Show a black screensaver when the POS is inactive * The screen will be black if the device is inactive.
    Use pictures from the camera roll for the screensaver When enabled, the screensaver includes photos on the POS device.

     

    Stock redirections

    By default, an item’s stock level will decrease in the stock location added to that item when the item is sold. With stock redirections, you can change which stock location is affected when items are sold from a specific stock location. To set up a stock redirection, click the + and make selections from the relevant drop-down menus.

    For example, a restaurant’s canned drinks are assigned to the stock location Cooler but are also located in a separate area at the bar. When ordering canned drinks at a POS device with the Bar Register configuration, you want stock levels in the Bar stock location to decrease. A stock redirection from Cooler to Bar will ensure stock levels of items assigned to the Cooler will decrease in the Bar location instead.

     

    Connections

    Adjust settings that control the printing and account profiles, menu, discounts, payment methods, and production centers used with the configuration.

    Setting Definition
    Default printing profile for customer receipts Printing profile used for printed receipts.
    Menu to use with this configuration Menu used at the POS.
    Default printing profile for notes Printing profile used for notes.
    Default account profile Account profile automatically applied to all orders.
    Profile to use when working with tables or accounts Account profile automatically applied to orders started at a table and to those created via the Tab name button.
    Staff to allow within this configuration POS users who are allowed to access the POS device. Unselected users will not appear on the POS or have the ability to clock in or out or sign in.
    Discounts to allow within this configuration Discounts that are able to be applied. Unselected discounts will not appear on the POS for selection.
    Payment methods to allow within this configuration Payment methods that are able to be accepted. Unselected payment methods will not appear on the POS for selection.
    Default payment method First payment method button that appears on the Register screen under the Tables button.
    Alternate payment method Second payment method button that appears on the Register screen under the Tables button.
    Sales points to allow within this configuration Floor plans available to be used. Unselected floor plans will not appear on the POS to view or start tables at.
    Profiles to allow within this configuration Account profiles available to be applied to orders. Unselected account profiles will not appear on the POS for selection.
    Printing enabled on the following production centers Production centers utilized at the POS.
    Tags to apply to the transactions issued by the devices using this configuration Add and select custom reporting tags that will be automatically applied to orders. These tags appear as filters in most Back Office reports.


    Deleting a configuration

    In case a configuration is outdated and no longer needed, you may archive it from the Back Office.

    Note: The default configurations and those actively assigned to POS devices cannot be removed.

    1. Log in to the Back Office with your Lightspeed credentials.
    2. Deactivate all devices currently using the profile or configuration you want to delete. See Deactivating POS devices for detailed steps.
    3. From the main navigation menu, go to Configuration > Configurations.
    4. Select Remove next to a configuration to delete it.
    5. Review the pop-up message, and click Remove to confirm.
      Restaurant-BO-Delete-Configurations.png

What’s next?

Generate connection codes in the Back Office to use for connecting POS devices to configurations. See our article About connection codes to learn more.

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