Important: On June 21, 2022, we launched the beta version of the new gift card feature. These articles are regarding the old version. If you joined K-Series before the release date, you can switch to the new version by following the instructions in our Setting up gift cards article.
To be able to use gift card codes physically, they must first be exported from the Back Office by following the steps in this article.
- Log in to the Back Office with your Lightspeed Restaurant account credentials.
- From the navigation bar, go to Customers > Loyalty cards > Card batches.
- Select the GIFT tab.
- Click Export to CSV next to the batch of offline gift cards cards you want to export.
- Open the CSV file in a spreadsheet program to view the UUID and URL for each card in the batch.
NOTE: To create physical cards that use the gift card UUID open the CSV file in any Excel-compatible spreadsheet program, delete all columns except the URL column, save the file in an Excel-compatible format (.xls or .xlsx), and send this to your trusted card printer.