Hi. How can we help?

Supported hardware

Within this article is a list of recommended hardware to use with Lightspeed Restaurant POS that lets you optimize your workflows and get the most out of Lightspeed's features. This hardware includes tested and supported payment terminals, barcode scanners, cash drawers, network accessories, as well as receipt and kitchen printers. If you would like to set up this hardware yourself, you can follow along with step-by-step instructions by clicking on the relevant links listed beside the piece of hardware you are trying to set up.

Lightspeed only provides support for the hardware listed in this article. If your hardware isn't included in our list of supported hardware, please contact the hardware manufacturer for setup and configuration instructions. 

a hardware bundle available for purchase from Lightspeed

Purchasing hardware

You can purchase supported hardware directly from Lightspeed. Our online stores are customized for each region and only stock items that have been tested and verified by Lightspeed. If you choose to buy your hardware elsewhere, we encourage you to purchase the supported models listed in this article.

Apple devices

Lightspeed Restaurant uses Apple iPads and iPhones for managing customer orders. To install the latest version of the Restaurant POS app, your device must be running iPadOS or iOS 18 or higher. For help updating your OS, see Apple Support.

Lightspeed Restaurant is incompatible with beta versions of iPadOS or iOS. We recommend only running official release versions of software on your restaurant devices for reliable app performance. If an existing device can't update to iPadOS or iOS 18, upgrading to a newer iPad or iPhone will allow you to receive our latest app updates, including new features and bug fixes.

iPads

The following iPads support the minimum requirement of iPadOS 18:

  • iPad: 7th generation and later
  • iPad mini: 5th generation and later
  • iPad Air: M2 Models, 3rd generation and later
  • iPad Pro (13-inch): M4 model
  • iPad Pro (12.9-inch): 3rd generation and later
  • iPad Pro (11-inch): 1st generation and later

iPhones

The following iPhones support the minimum requirement of iOS 18:

  • iPhone 15: iPhone 15, 15 Plus, 15 Pro, and 15 Pro Max
  • iPhone 14: iPhone 14, 14 Plus, 14 Pro, and 14 Pro Max
  • iPhone 13: iPhone 13, 13 Mini, 13 Pro, and 13 Pro Max
  • iPhone 12: iPhone 12, 12 Mini, 12 Pro, and 12 Pro Max
  • iPhone 11: iPhone 11, 11 Pro, and Pro Max
  • iPhone SE: iPhone SE 2nd and 3rd generation
  • iPhone XS: iPhone XS, XS Max, and iPhone XR

Supported hardware

Supported hardware refers to devices that have been officially tested and with which the Lightspeed Restaurant app has been designed to work. For these devices, we provide full technical support and software updates to ensure that the devices continue functioning with Lightspeed Restaurant as intended.

Table of contents

Barcode scanners

Scanners connect to your iOS device with Bluetooth to read barcodes and QR codes. We support the following models.

Socket mobile

  Model Connection type Help content
socket-scanner.png SocketScan S740 2D
  • Bluetooth
socket-scanner-2.png

Socket CHS 7Ci

(barcode only)

  • Bluetooth
socket-scanner-2.png Socket CHS 7Qi
(barcode only)
  • Bluetooth

Receipt printers

See the table below for a list of printers that are tested and compatible with Lightspeed Restaurant.

We recommend using printers with a LAN connection to support a sturdy and reliable connection. Should you choose to purchase a Bluetooth or USB printer, be aware that they can only be linked to a single iPad at a time.

SNBC

Beta

  Model Connection type Help content
Lightspeed-Kitchen-printer-1.png Lightspeed Kitchen Printer (SNBC BTP-M300)
  • LAN

Blue Bamboo

  Model Connection type Help content
  P25 Bluetooth Printer

 
  • Bluetooth

Epson

  Model Connection type Help content
  TM-L90
  • Thermal printer
  • LAN
  TM-L100
  • Thermal printer
  • LAN
  TM-m10
  • Thermal printer
  • LAN
  • Wi-Fi
  • Bluetooth
Epson-Tm-m30II.png

TM-m30III

TM-m30II-NT

TM-m30 (not USB compatible)

  • Thermal printer
  • USB
  • LAN
  • Wi-Fi
  • Bluetooth
Espon-TM80.png TM-P80
  • Mobile printer
  • Wi-Fi
epson-tm-t20.png

TM-T20II

TM-T20 III

  • Thermal printer
  • LAN
  TM-T70
  • Thermal printer
  • LAN
  • Wi-Fi
  TM-T82 III
  • Thermal printer
  • LAN
  • Wi-Fi
  • Bluetooth
epson-tm88.png TM-T88V (VI)
  • Thermal printer
  • LAN
  • Wi-Fi
  • Bluetooth
Epson-TMU220.png

TM-U220

TM-U220B

TM-U220IIB

  • Impact Dot Matrix printer
  • LAN
  • Wi-Fi
 

FP90III

Fiscal printer (Italy)

  • Thermal printer
  • LAN

Seiko

  Model Connection type Help content
  Seiko MP-B20
  • Bluetooth
  Seiko RP-D10
  • LAN
  • Bluetooth
  Seiko RP-E10
  • LAN

Bixolon

  Model Connection type Help content
SRP-275III-bixolon.png SRP-275III LAN
  • LAN
 

SPP-R300 

(portable printer)

  • Wi-Fi

Star Micronics

  Model Connection type Help content
Star-TSP-100.png Star TSP 100/143
  • USB
  • LAN
Star-TSP-100.png Star TSP100/143 III
  • USB
  • LAN
Star-TSP-100-143iv.jpg Star TSP100/143 IV
  • LAN
  • Wi-Fi
Star-TSP650II.png Star TSP650 BT
Star TSP650 II BT
Star TSP650 III BT
  • Bluetooth
  Star TSP654 II BT
 
  • Bluetooth
  Star TSP700
 
  • LAN
Star-mC-Print3.png Star mC-Print3
  • USB
  • LAN

Label printers

The Zebra ZD410 is not interchangeable with the Epson TM-L90. The ZD410 prints scannable labels for use with a barcode scanner and is best used for labelling retail or take-home items (such as cakes in tins, bottled sauces, or pre-packaged meals). The TM-L90 prints sticky labels used to identify ordered items and cannot print barcodes or QR codes. 

Zebra

  Model Connection type Help content
zd410.jpg ZD410
  • LAN

Network hardware

We offer a variety of networking hardware to best support a secure local network for your devices.

Purchasing network hardware directly from Lightspeed allows us to remotely configure and manage your network.

If you choose to manage your own network, be aware that [1] our ability to assist with network issues is more limited and [2] you are responsible for ensuring your network hardware is PCI-compliant and configured to adhere to the PCI DSS.

Zyxel

  Model Connection type Help content
  Zyxel AXE5400 Router
  • Type: Router
  • Brand: Zyxel
  • SKU: SCR 50AXE
Setting up the Zyxel networking hardware
  Zyxel AXE5400 Access Point
  • Type: Access point
  • Brand: Zyxel
  • SKU: NWA220AX-6E
Setting up the Zyxel networking hardware
  Zyxel GS1915 Series
  • Type: Switch
  • Brand: Zyxel
  • SKU: GS1915-8EP
Setting up the Zyxel networking hardware

IgniteNet

  Model Connection type Help content
  Gateway AC1200
  • Type: Router/Gateway
  • Brand: IgniteNet
  • SKU: GW-AC1200-US
IgniteNet's Gateway AC1200 can operate either as a stand-alone wireless gateway router or as a coordinated, cloud-managed gateway, easily meeting the requirements of any installation. 5-gigabit Ethernet ports allow you to fully utilize your bandwidth. 

UniFi

  Model Connection type Help content
  UniFi Security Gateway 
  • Type: Gateway
  • Brand: Ubiquiti
  • SKU: USG
A security gateway is a checkpoint that keeps unauthorized traffic from accessing your local network. The UniFi Security Gateway combines reliable security features with high‑performance routing technology in a cost-effective unit.
Ubiquiti-Unifi.png UniFi AC Pro AP 
  • Type: Access point (indoors)
  • Brand: Ubiquiti
  • SKU: UAP-AC-PRO
The UniFi AC Pro is an indoor antenna that acts as an access point. It is connected via ethernet cable to your router and strengthens the Wi-Fi signal where it is installed. An access point is recommended, not as a range extender, but as a signal amplifier for large business environments requiring a robust internet connection.
 

UniFi Mesh AC

  • Type: Access point (outdoors)
  • Brand: Ubiquiti
  • SKU: UAP-AC-M-US
The UniFi Mesh AC is an outdoor antenna that acts as an access point for outdoor environments. It is connected via ethernet cable to your router and strengthens the Wi-Fi signal where it is installed. An access point is recommended, not as a range extender, but as a signal amplifier for large business environments requiring a robust internet connection.
restaurant-unifi-switch.png

UniFi Switch: 8/16/24/48 ports

  • Type: Switch
  • Brand: Ubiquiti
Use a multi-port gigabit switch if you need to physically connect devices to your network using ethernet cables and require more ports than what's already on your router. There are switch models able to support as many as 48 ports. 

Physical cash drawers

Lightspeed Restaurant supports the physical cash drawers listed below. To learn how to set up a cash drawer in Lightspeed Back Office, please refer to About cash drawers.

  Model Specifications Help content
safe-scan.png

Safescan LD 3336

(EMEA)

Has microswitch compatible with the setting: "Lock order screen when cash drawer opens" found in POS configurations.
APG-CashDrawer.png

APG Minota

(NOAM)

  • 16" x 16"
  • RJ12 cable
VPOS-Cash-drawer.png

Lightspeed Branded VPOS

(APAC)

  • RJ12 cable

Payment terminals

Lightspeed Payments will provide you with encrypted card readers and payment terminals compatible with their services.

Lightspeed Payments

  Model Connection type Help content
p400%2B.png

Verifone P400+

(Europe, USA, Canada)

  • EMV-enabled terminal
  • LAN connection
  • Wi-Fi connection
AMS-Front.png

Smart Terminal

(Europe, USA, Canada, Australia)

  • EMV-enabled terminal
  • Wi-Fi connection
verifone-v400m.png

Verifone V400m

(Europe, Canada)

  • EMV-enabled terminal
  • Wi-Fi connection
  • Supports Pay at Table

Smart Terminal with Printer

(Europe)

  • EMV-enabled terminal
  • Wi-Fi connection
  • Supports Pay at Table
Verifone-e285.png

Verifone e285

(USA, Australia)

  • EMV-enabled terminal
  • Wi-Fi connection
verifone-e280-lspay.png

Verifone e280

(USA)

  • EMV-enabled terminal
  • Wi-Fi connection

Kitchen display system

The Lightspeed Kitchen Display System (KDS) shows orders on a separate iPad, replacing kitchen printers and saving paper. It helps track preparation time and lets staff interact with the system to update item statuses.

  Help content
k-series-kds-receipt-mode-screen.png

Order display screen

The Lightspeed Order Display Screen (ODS) shows customers their order status and updates automatically as orders are managed in the Restaurant app or KDS. An Apple TV (4th gen or newer) and a TV or monitor connected via HDMI are required to set up the ODS.

  Help content
lightspeed-ods-prepared-and-ready-orders.png

Compatible hardware

Compatible hardware refers to devices that may not have been specifically tested but are expected to work based on our technical specifications. As such, we try to support this hardware as much as possible, but our documentation or support staff may be limited when working with these devices. Compatible hardware may require additional steps, troubleshooting, or assistance from the manufacturer to get them working as expected.

Table of contents

Receipt printers

See the table below for a list of compatible printers with Lightspeed Restaurant. Note: We recommend using printers with a LAN connection to support a sturdy and reliable connection. Should you choose to purchase a Bluetooth or USB printer, be aware that they can only be linked to a single iPad at a time.

  Model Connection type Help content
Epson-Tm-m30II.png TM-M50
  • Thermal printer
  • LAN
  TM-T82II
  • Thermal printer
  • LAN
  Seiko RP-E10
  • LAN
  P25 Bluetooth Printer
  • Bluetooth
  SM-230i (Mobile printer)
  • Bluetooth
  SM-L200 (Mobile printer)
  • Bluetooth
Restaurant-star-sm-t300.png SM-T300i (Mobile printer)
  • Bluetooth

Label printers

The Epson TM-L90 is not interchangeable with the Zebra ZD410. The TM-L90 is exclusively used for printing production dockets, which are adhesive slips that can be attached to ordered items for identification purposes. It cannot print scannable labels with QR codes or barcodes.

Epson

  Model Connection type Help content
  TM-L90 Plus
  • LAN
  • USB
  • Coming soon!

Payment terminals and card swipers

Third-party payment processors will provide you with encrypted card readers and payment terminals compatible with their services.

Lightspeed Support can assist with the integration between third-party payment terminals and Lightspeed Restaurant. For troubleshooting issues with the terminal itself, contact your payment service provider.

Select from the options below to see lists of supported terminals from third-party payment processors.

  • Model Specifications

    Verifone VX820

    (Switzerland)

    • LAN connection

    Verifone VX680

    (Switzerland)

    • Wi-Fi connection

    PAX terminals

    (Switzerland)

    • The following PAX terminals are not supported:
      • S920
      • D20
      • S300
      • Q30
  • Model Specifications

    Yomani Touch XR

    (Switzerland)

    • LAN connection

    Yomani XR Pinpad

    (Switzerland)

    • LAN connection

    Desk 3500 Compact

    (Switzerland)

    • LAN connection

    Move 3500 Mobile

    (Switzerland)

    • Wi-Fi connection

    Lane 5000

    (Switzerland)

    • LAN connection

    Yoximo Mobile Flex

    (Switzerland)

    • Wi-Fi connection

    Yoximo Mobile Pinpad

    (Switzerland)

    • Wi-Fi connection
  • Model Specifications

    SumUp Air

    (EMEA, APAC)

    • Bluetooth connection

    SumUp Card Reader

    (EMEA, APAC)

    • Bluetooth connection
  • Model Specifications

    V200c

    (France)

    • LAN connection

    P200

    (France)

    • LAN connection
    • Wi-Fi connection

    VX20

    (France)

    • LAN connection

    VX520c

    (France)

    • LAN connection

    V240m

    (France)

    • Wi-Fi connection

    VX675

    (France)

    • LAN connection
    • Wi-Fi connection
  • Model Specifications

    Zettle Reader

    (EMEA)

    • Bluetooth connection

    Zettle Reader 2

    (EMEA)

    • Bluetooth connection

Was this article helpful?

1 out of 1 found this helpful