The Staff Turnover Report gives you a quick overview of the average revenue per employee and the employee’s performance compared to the average performance of all employees over a period of time. Additionally, this report displays the data in a pie chart to give an overview of the percentage share of turnover of the employees per business location.

Accessing the Staff Turnover report

Access the Staff Turnover report directly from the Lightspeed Restaurant Back Office.

1. Log in to the Back Office with your Lightspeed Restaurant credentials.
2. Select Reports > Reports from the navigation bar.
3. Click Staff Turnover in the Staff reports section.
4. To adjust the reporting period, follow steps 4a–4b:
   1. Next to the calendar, select a period from the drop-down: Day, Week, Month, Year, Custom.
      Note: When selecting Custom, a start and end date will be displayed. After setting the dates, click Update.
   2. Click the calendar icon and choose a day from the calendar.
      
5. Select an option to define the display view:
   1. Sales, tax included: Default setting that shows the report with taxes.
   2. Sales, tax excluded: Shows the report without taxes.
6. Optionally, select a reporting shift from the drop-down in the table to filter the report by reporting shift.
   
7. Optionally, you may choose to filter by tag, if you have created tags in the Back Office.

Understanding the Staff Turnover report

The Staff Turnover report dedicates a row to each employee that processed sales during the reporting period. Those rows are then further broken down to show you the number of receipts processed, the number of seats and the value of those transactions.

• # Receipts: Total number of receipts that have been processed over the selected period of time.
• # Covers: The number of occupied seats across all tables.
• Turnover: The total revenue generated over the selected period of time.
• Turnover %: The percentage of revenue compared to the total revenue of the business location.
• ATV: The Average Transaction Value calculated over the selected period of time. The ATV is determined by dividing the Turnover by the number of receipts.
• ATV %: The Average Transaction Value percentage compared to the total ATV of the business location.
• ACV: The Average Coverage Value calculated over the selected period of time. The ACV is determined by dividing the total turnover generated by orders with covers by the number of covers served.
• ACV %: The Average Coverage Value compared to the total ACV of the business location.

Understanding the Staff Turnover pie chart

The pie chart gives an overview of the percentage share of turnover, or the amount of revenue generated, of the employees per business location. Hover over a part of the graph to see the employee name, the turnover, and the percentage share of turnover.

What’s next?