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Managing custom report views

Custom views let you save a custom setup for a report, including your filters, page settings, and table view. Once you save a custom view, you can switch back to it anytime from the top of the report, without rebuilding the same configuration again. This helps you keep a consistent view for quick decision-making, with fewer clicks. Custom views you save are only visible to you and aren’t shared with other users.

This is especially helpful when you regularly check the same data, such as:

  • A multi-location manager who needs the Location Summary report filtered to specific locations and compared to last year.
  • A manager who routinely checks weekend dinner sales and needs the Sales report filtered to Friday and Saturday, 5 PM to 11 PM.

You can also update, rename, duplicate, reorder, and delete custom views, and set a custom view as your default.

Limitations

  • You can only save up to 10 custom views per report.
  • Custom views are available only for these supported reports:
    • Sales summary
    • Staff performance
    • Location summary
    • Sales report
    • Hourly sales

Save a new view

  1. Log in to the Back Office with your Lightspeed credentials.
  2. Go to Reports, then open a supported report:
    1. Sales summary
    2. Staff performance
    3. Location summary
    4. Sales report
    5. Hourly sales
  3. Adjust the filters, page settings, and table view.
  4. From the Save view drop-down menu, select Save as new view.

    Location summary report with the "Save view" drop-down menu expanded and "Save as new view" option highlighted

  5. In the Save as new view pop-up, enter a name and description (optional), then click Save.
"Save as new view" pop-up showing a name and description entered.

Your new view is saved as a tab at the top of the report. If you have more than four views (including the Original view), additional views appear under the More drop-down menu.

Location Summary report with a custom view tab highlighted at the top of the report.

Update a view

Updating a custom view overwrites its current setup with your new configuration.

  1. Log in to the Back Office with your Lightspeed credentials.
  2. Go to Reports, then open a supported report:
    1. Sales summary
    2. Staff performance
    3. Location summary
    4. Sales report
    5. Hourly sales
  3. Select the view you want to update.
  4. Adjust the filters, page settings, and table view.
  5. From the Save view drop-down menu, select Update current view.

Location summary report with the "Save view" drop-down menu expanded and "Update current view" option highlighted

Your custom view is updated. Use the same tab at the top of the report to open it anytime.

Rename a view

  1. Log in to the Back Office with your Lightspeed credentials.
  2. Go to Reports, then open a supported report:
    1. Sales summary
    2. Staff performance
    3. Location summary
    4. Sales report
    5. Hourly sales
  3. From the More drop-down menu, select Manage views. A panel opens on the right.

    Location summary report with the "More" drop-down menu expanded and "Manage views" option highlighted

  4. Next to the view you want to rename, click the three dots icon (More), then select Rename.

    "Manage views" panel showing a custom view’s More (three dots) menu options expanded and highlighted.

  5. Enter a name and description (optional), then click Save.

"Rename view" pop-up showing a name and description entered.

The updated name of the view appears on the tab at the top of the report.

Duplicate a view

  1. Log in to the Back Office with your Lightspeed credentials.
  2. Go to Reports, then open a supported report:
    1. Sales summary
    2. Staff performance
    3. Location summary
    4. Sales report
    5. Hourly sales
  3. From the More drop-down menu, select Manage views. A panel opens on the right.

    Location summary report with the "More" drop-down menu expanded and "Manage views" option highlighted

  4. Next to the view you want to rename, click the three dots icon (More), then select Duplicate.

    "Manage views" panel showing a custom view’s More (three dots) menu options expanded and highlighted.

  5. Enter a name and description (optional), then click Save.

"Duplicate" pop-up showing a name entered.

The updated name of the view appears on the tab at the top of the report.

Delete a view

You can delete custom views you no longer need. However, you can’t delete the Original view or the default view (the view that appears first in the tab order).

  1. Log in to the Back Office with your Lightspeed credentials.
  2. Go to Reports, then open a supported report:
    1. Sales summary
    2. Staff performance
    3. Location summary
    4. Sales report
    5. Hourly sales
  3. From the More drop-down menu, select Manage views. A panel opens on the right.

    Location summary report with the "More" drop-down menu expanded and "Manage views" option highlighted

  4. Next to the view you want to rename, click the three dots icon (More), then select Delete.

    "Manage views" panel showing a custom view’s More (three dots) menu options expanded and highlighted.

  5. In the confirmation pop-up, click Delete.

    Deleting a view can’t be undone

Delete confirmation pop-up.

The tab for the view is removed from the top of the report.

Set a view as default

Setting a default view determines what loads first when you open a report.

  1. Log in to the Back Office with your Lightspeed credentials.
  2. Go to Reports, then open a supported report:
    1. Sales summary
    2. Staff performance
    3. Location summary
    4. Sales report
    5. Hourly sales
  3. From the More drop-down menu, select Manage views. A panel opens on the right.

    Location summary report with the "More" drop-down menu expanded and "Manage views" option highlighted

  4. Next to the view you want to rename, click the three dots icon (More), then select Set as default.

"Manage views" panel showing a custom view’s More (three dots) menu options expanded and highlighted.

The view is set as your default. It’s pinned at the top of the list in the panel, appears as the first tab at the top of the report, and loads first when you open the report.

"Manage views" panel showing a view with a pin icon at the top of the list.

Reorder a view

Your custom views are saved as a tab at the top of the report. You can have a maximum of 10 custom views. If you have more than four views (including the Original view), additional views appear under the More drop-down menu. You can reorder views to keep your most-used views at the top.

  1. Log in to the Back Office with your Lightspeed credentials.
  2. Go to Reports, then open a supported report:
    1. Sales summary
    2. Staff performance
    3. Location summary
    4. Sales report
    5. Hourly sales
  3. From the More drop-down menu, select Manage views. A panel opens on the right.

    Location summary report with the "More" drop-down menu expanded and "Manage views" option highlighted

  4. Drag and drop notes into the order you want.

"Manage views" panel showing a view with a two line icon (Reorder) highlighted next to it.

Your views are now reordered. The first four appear as tabs at the top of the report, and any additional views appear under the More drop-down menu.

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