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Managing and closing bar tabs

Beta disclaimer: At this time, bar tabs are available in public beta for Lightspeed Payments customers in the United States, the United Kingdom, and Australia. If you meet these criteria and want to help test this feature, contact your Sales Account Manager or Lightspeed Support.

After opening a bar tab, you can view and edit it, transfer the tab to a table, rename it, and close it out for payment directly from the Lightspeed Restaurant POS app. 

Viewing and editing open bar tabs

Visit the Order management screen in the Restaurant POS app to view all open bar tabs, search for a specific tab, and modify open tabs.

  1. In the Restaurant POS app, tap Orders to open the Order management screen.
    Accessing this screen requires an open sales period and user shift.
  2. Select Bar tabs to view all open bar tabs.
  3. (Optional) Enter the name of a cardholder or bar tab in the search field to locate a specific tab.
  4. (Optional) Tap a bar tab to open it on the Register screen and make changes, such as adding items or discounts.
    To learn more about modifying orders, see Editing and reviewing orders.

    One bar tab displayed on the Order managerment screen.

Transferring bar tabs to tables

When seating a customer with an existing open bar tab, transfer the tab to their table to mark the table as occupied. Once transferred, manage the tab directly from the Tables screen.

  1. In the Restaurant POS app, tap Orders to open the Order management screen.
    Accessing this screen requires an open sales period and user shift.
  2. Tap an open bar tab to view it on the Register screen.
  3. Tap Actions, then select Transfer to another table.
  4. Enter a table number and tap Transfer, or tap Browse tables and select an open table.

    The 'Transfer table' prompt with a table number entered.

Renaming bar tabs

Modify the name of a bar tab from the Register screen to change it. When initially opened, bar tabs receive either the cardholder's name (if a credit or debit card was pre-authorized) or the name entered by the user opening the tab (if pre-authorization was skipped).

  1. In the Restaurant POS app, tap Orders to open the Order management screen.
    Accessing this screen requires an open sales period and user shift.
  2. Tap an open bar tab to view it on the Register screen.
  3. Select Actions.
  4. Tap the Tap to rename order field.
  5. Enter a new name for the bar tab, then tap Close to save changes.

    The 'Tap to rename order' prompt with a new name entered.

Closing bar tabs

Close an open bar tab to process payment for a customer’s tab when they are finished ordering. Use the customer's pre-authorization payment method or select an alternate payment method to complete the order.

  1. In the Restaurant POS app, tap Orders to open the Order management screen.
    Accessing this screen requires an open sales period and user shift.
  2. Tap a bar tab to open it on the Register screen.
  3. Tap Pay to process payment for the order.
  4. Follow the specific set of steps that reflects whether the customer wants to use their pre-authorization payment method or a different payment method to pay for the order.

    To pay with the pre-authorization payment method:

    1. Tap Complete payment.

      The payment screen for a bar tab with 'Complete payment' button highlighted.

    2. If prompted, tap Proceed to charge the order total to the pre-authorized credit or debit card.
    3. Finish processing the order as usual.

    To pay with a different payment method:

    1. Tap Remove pre-authorized amount.

      The payment screen for a bar tab with 'Remove pre-authorized amount' button highlighted.

    2. Tap Remove again to confirm.
    3. Tap Pay to return to the order payment screen.

      The Order screen with the 'Pay' button highlighted.

    4. Select a payment method to use for the order.
    5. Finish processing the order as usual. 

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