Add allergens in the Back Office so staff can quickly apply them to orders and seats in the Restaurant POS app during service. You can add and edit allergens, disable allergens you no longer need, and reorder active allergens to change the order they appear in the Restaurant POS app. In the Restaurant POS app, staff can also add custom allergens when they need to record an allergen that isn’t in your pre-created list.

Adding allergens

1. Log in to the Back Office with your Lightspeed credentials.
2. From the navigation menu, go to Production instructions.
3. From the Add dropdown menu, select Allergens. A panel opens on the right where you can manage allergens.
4. Click Add and enter a name in the field. Repeat to add more allergens.
5. Click Save. The panel closes, and new allergens are added to the list under Allergens.

Editing allergens

If you need to change an allergen after you’ve created it, you can access the allergen in the Back Office and edit it as needed.

1. Log in to the Back Office with your Lightspeed credentials.
2. From the navigation menu, go to Production instructions.
3. Click the allergen you want to edit. A panel opens on the right where you can manage allergens.
4. Make the desired changes to the allergen name.
5. Click Save. The panel closes, and allergens are updated in the list under Allergens.

Deleting allergens

If you no longer need an allergen, you can delete it to remove it from the Restaurant POS app and prevent it from printing on order tickets. 

Deleting an allergen can’t be undone.

1. Log in to the Back Office with your Lightspeed credentials.
2. From the navigation menu, go to Production instructions.
3. Click the allergen you want to delete. A panel opens on the right where you can manage allergens.
4. Click the trash icon (Delete) to the right of the allergen you want to remove.
5. Click Save. The panel closes, and allergens are deleted from the list under Allergens.

Reordering allergens

To change the order that allergens appear in the Restaurant POS app, reorder them in the Back Office.

1. Log in to the Back Office with your Lightspeed credentials.
2. From the navigation menu, go to Production instructions.
3. Click an allergen you want to reorder. A panel opens on the right where you can manage allergens.
4. Drag and drop allergens into the order you want.
5. Click Save. The panel closes, and allergens are deleted from the list under Allergens.