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Adding allergens to an order and seat

Add allergens to an order to quickly apply common allergens and communicate dietary needs more consistently during service. You can select one or more pre-created allergens or add a custom allergen. Allergens can be assigned to an order and seat. All allergens appear on the KDS and printed order dockets.

Add an allergen to an order

  1. From the Register screen, create a new order.
  2. In the order summary section, tap Add allergens.

    Order summary with the "Add allergens" button highlighted.

  3. In the Manage allergens pop-up, do either of the following:
    • Select one or more pre-created allergens.
    • Tap Create allergen to add a custom allergen.
  4. Tap Save.
The "Manage allergens" pop-up with a custom allergen ("Lactose") and pre-created allergen ("Peanuts") selected.

The number of allergens appears in the order summary to show how many allergens are assigned to the order.

Order summary with the number of allergens added to the order highlighted.

Add an allergen to a seat

  1. In the order summary section, change the display mode to By seat.

    Order summary with "By course" and "By seat" sort options highlighted.

  2. Add items to a seat.
  3. Tap the three dots icon (More) to the right of the seat. k-pos-order-summary-seat-more-actions-en-05.PNG
  4. In the Seat pop-up, tap Add to the right of Allergens.
  5. In the Manage allergens pop-up, do either of the following:
    • Select one or more pre-created allergens.
    • Tap Create note to add a custom note.
  6. Tap Save.
The "Manage allergens" pop-up with a custom allergen ("Lactose") and pre-created allergen ("Peanuts") selected.

An allergens icon appears in the order summary to show the seat has allergens assigned to it.

Order summary with the notes icon highlighted for Seat 1, indicating allergens were added.

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