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Chat directly with our live Support agents by logging into the Back Office, clicking Chat in the bottom-right corner of your screen, and then clicking Start chat in the help window.
| Days of week | Availability | |
| English | Every day | 24/7 |
| German | Every day | 7:00 AM – 11:00 PM (GMT+1) |
| French |
Monday-Friday
Saturday-Sunday |
8:00 AM – 12:00AM (GMT+2)
8:00 AM – 1:00AM (GMT+2) |
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Have an urgent request or prefer to speak over the phone? Call us to talk to a support agent in real-time. We currently offer phone support in English, French, and German. Call us according to your region or preferred language.
|
United Kingdom
France
Australia |
Switzerland
Germany
New Zealand |
EMEA
North America
|
| Days of week | Availability | |
| English | Every day | 24/7 |
| German | Every day | 7:00 AM – 11:00 PM (GMT+1) |
| French |
Monday–Friday Saturday–Sunday |
8:00 AM - 12:00 AM (GMT+2)
8:00 AM - 1:00 AM (GMT+2) |
Zoom is our Support team's preferred screen sharing tool. This is useful if you are on the phone with our Support agents and need to share your screen for further troubleshooting.
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