Floor plans and tables are useful for representing the layout of your restaurant and organizing it into different areas. For restaurants with table service, use floor plans and tables to manage orders, billing, and seating, as well as creating separate sections just for take-away orders.
Adding floor plans
Add floor plans to reflect the layout of your location so your staff can quickly identify available tables, manage orders, and keep track of occupied and open seats.
If you decide to use several floor plans, then they must all have different names.
- Log in to the Back Office with your Lightspeed credentials.
- From the main navigation menu, select Configuration > Settings > Floor plans.
- Click Add.
- Enter a name for the floor plan.
- Click Save to create the new floor plan.
- Click Settings and fill in the appropriate fields.
- Edit floor plan name: Edit the name of your floor plan.
- Select order profile: Assign an order profile to your floor plan.
- Prompt cover count: Enable to prompt users to enter the seating capacity of each table.
- Add floor plan image: Add an image template to help design your floor plan.
- Default printing profile for receipts: Select the printer used for printing receipts.
- Default printing profile for draft receipts: Select the printer used for printing draft receipts.
- Click Save to update the floor plan.
After you've added your new floor plan, reload the changes on your POS device by navigating to Settings > Control center and clicking Reload. The updated floor plan won't be visible until you reload your POS.
Editing and deleting floor plans
Edit floor plans to modify the floor plan name, order profile, cover count entry, image, and printing profiles. Delete a floor plan to remove it from Lightspeed entirely.
Editing floor plans
- Log in to the Back Office with your Lightspeed credentials.
- From the main navigation menu, select Configuration > Settings > Floor plans.
- Click the name of the floor plan you'd like to edit.
- Click Settings and edit in the appropriate fields.
- Edit floor plan name: Edit the name of your floor plan.
- Select order profile: Assign an order profile to your floor plan.
- Prompt cover count: Prompt a cover count entry for every table added.
- Add floor plan image: Add an image template to help design your floor plan.
- Default printing profile for receipts: Select the printer used for printing receipts.
- Default printing profile for draft receipts: Select the printer used for printing draft receipts.
- Click Save to update the floor plan.
After you've edited your floor plan, reload the changes on your POS by navigating to Settings > Control center and clicking Reload. The updated floor plan won't be visible until you reload your POS.
Deleting floor plans
Once you delete a floor plan, this action cannot be undone. All information associated with the deleted floor plan will be lost.
- Log in to the Back Office with your Lightspeed credentials.
- From the main navigation menu, select Configuration > Settings > Floor plans.
- Click the name of the floor plan you'd like to delete.
- Click Delete.
- Confirm you'd like to delete the floor plan by clicking Delete again.
Adding tables
Add tables to create and manage dine-in orders on the POS. Set a number of seats for each table in the Back Office to split checks by seat on the POS.
A table number can only be assigned once across all floor plans. For example, if the bar has a table named A1, then the dining room cannot have a table named A1.
- Log in to the Back Office with your Lightspeed credentials.
- From the main navigation menu, select Configuration > Settings > Floor plans.
- Click the name of the floor plan where you'd like to add tables.
- Click Add table and fill in the appropriate fields.
- Number of tables: Select how many tables you'd like to add at a time.
- Covers: Select how many people can sit at this table.
- Table type: Select if the table is rectangular or circular.
- Table code: Assign a unique code (up to four characters) to the table. Use alphanumeric codes to distinguish and organize sections on your floor plan. For example, you could choose to prefix your bar with the letter B, while tables in the main dining room might be prefixed with the letter M.
To use Alphanumeric table codes, all devices linked to the business location must be updated to Lightspeed Restaurant POS app version 24.48.0. or later.
- Click the table and scale the table by pulling and pushing the table edge.
- Click Save to add the table.
After you've added your new tables, reload the changes on your POS by navigating to Settings > Control center and clicking Reload. The updated tables won't be visible until you reload your POS.
Editing and disabling tables
Edit tables
- Log in to the Back Office with your Lightspeed credentials.
- From the main navigation menu, select Configuration > Settings > Floor plans.
- Click the name of the floor plan where you'd like to edit tables.
- Click the table you'd like to edit.
- Click Edit table (the pencil icon) and fill in the appropriate fields.
- Number of tables: Select how many tables you'd like to add at one time.
- Covers: Select how many people can sit at this table.
- Table type: Select if the table is rectangular or circular.
- Table code: Assign a unique code (up to four characters) to the table. Use alphanumeric codes to distinguish and organize sections on your floor plan. For example, you could choose to prefix your bar with the letter B, while tables in the main dining room might be prefixed with the letter M.
- (Optional) Advanced options: Access the Reference number and Table ID.
- (Optional) Reference number: An RFID/NFC tag allows customers to scan a code and access Order Anywhere directly from their table.
- (Optional) Table ID: Access the old number-only table ID.
- Click Save to update the table.
Disabling and re-enabling tables
Disabling a table temporarily hides it from your floor plan. This action isn't permanent, and a table can be re-enabled at any point.
- Log in to the Back Office with your Lightspeed credentials.
- From the main navigation menu, select Configuration > Settings > Floor plans.
- Click the name of the floor plan where you'd like to disable tables.
- Click the table you'd like to disable.
- Click Disable table (the circle with a line through it icon).
- (Optional) If you'd like to re-enable a table, then click Enable table (the checkmark icon) instead.