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Editing Order Anywhere profiles

Once you’ve created service profiles, edit them to adjust settings, pause ordering, refresh their menu, or delete as needed.

Editing service profiles

Edit a service profile to rename, customize ordering preferences, or modify payment settings.

  1. Log in to the Order Anywhere Back Office.
  2. From the navigation menu, go to My profiles.
  3. Select the name of the profile you want to edit.
  4. Make your desired changes to the profile.Order Anywhere My profiles profiles homepage with the name of a profile highlighted
  5. Click Save.

Pausing service profiles

Pause specific service profiles to temporarily prevent customers from placing orders. Pausing service profiles only determines whether customers can see and use the profile, which means you can pause and resume at anytime without affecting your Back Office data. For example, seasonal profiles could be paused after that season ends, and then resumed the following year.

  1. Log in to the Order Anywhere Back Office.
  2. From the navigation menu, go to My profiles.
  3. Select the name of the profile you want to pause.
  4. Click Pause orders. Once enabled, Pause orders changes to Resume orders.Order Anywhere ordering profile example with pause orders highlighted
  5. Click Save.

Refreshing the menu linked to service profiles

If you've changed the menu linked to a service profile, refresh it to make sure your customers see the updates right away.

  1. Log in to the Order Anywhere Back Office.
  2. From the navigation menu, go to My profiles.
  3. Select the name of the profile that you want to refresh the menu of.
  4. Click Refresh menu.Order Anywhere ordering profile example with refresh menu highlighted

Deleting service profiles

Deleting a service profile is useful when your restaurant no longer provides a specific ordering type, discontinues a particular service, or when you simply want to remove outdated or irrelevant ordering profiles.

Once you delete a service profile, it cannot be undone. All data associated with the deleted profile will be permanently lost.

  1. Log in to the Order Anywhere Back Office.
  2. From the navigation menu, go to My profiles.
  3. Select the name of the profile you want to delete.
  4. Click Delete profile.Order Anywhere ordering profile example with delete profile highlighted
  5. Review the pop-up warning.
  6. Click Delete to confirm.

What's next?

Setting up and using Item availability

Set up and use item availability, including enabling it, adding the web extension, snoozing items to make them temporarily unavailable, and unsnoozing items when they're ready to be sold again.

Learn more

Fulfilling orders from Order Anywhere

Prepare your restaurant for fulfilling orders from Order Anywhere, including syncing online-paid and paid in-person orders, adjusting covers for table orders, processing payments, and optionally turning off online ordering.

Learn more

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