The Receipt Report displays all paid receipts, including those that were canceled or corrected. Each row in the table represents a single receipt. Use this report if you need to print, cancel, or review a particular receipt or change the payment method. Additionally, you can also create new transactions from this page.
We currently support two Back Offices: the Back Office 2.0 (sidebar navigation) and the Console Back Office (top-level navigation).
The updated Back Office offers new and updated features including the Receipt Report redesign.
To use Back Office 2.0, click here and log in with your current Back Office credentials.
Select your Back Office to filter the setup steps:
Table of contents:
- Accessing the Receipt Report
- Printing and filtering receipts
- Adding a transaction
- Viewing and managing receipt details
Accessing the Receipt Report
To access the Receipt Report:
- Log in to the Back Office with your Lightspeed Restaurant credentials.
- Select Reports > Reports from the navigation bar.
- Click Receipt Report in the Account Reports section.
- Use the drop-down menu and calendar icon to change the report's time period.
Printing and filtering receipts
Print or zero in on specific receipts by using the following options in the Receipt Report:
- Use the Search field to find a particular receipt. Searchable information includes Account name, Amount, Tender, Created by, Paid to, Device, Account, and Reference.
- Use the Show_entries drop-down menu to choose how many receipts should appear on a single page.
- Filter receipts by tag using the available drop-down if there are tags associated with specific device profiles in your Configurations. Note: this option does not appear if no tags are set up.
- To print single or multiple receipts, select the receipt(s) using the checkbox in the same row and click Print selected receipts.
- To download the report as a spreadsheet, click Export Receipts CSV > select your device (Mac or PC) > Export.
Adding a transaction
Manually add an unlisted transaction or correct an erroneous one by recreating it.
- From the Receipt Report, click Create a new transaction.
- Specify the: Description, Amount, Payment method, Transaction owner, and Accounting group.
- (Optional) Include Tip, Payment method for gratuity, and Available tags.
- Click Create Transaction.
- Since you're modifying past sales data, enter a meaningful reason for the change.
- Click Confirm to finish.
- Click Reload data to refresh the listed receipts. Receipts created in the back office appear in yellow, with BackOffice listed as the device.
Viewing and managing receipt details
From the Receipt Report, click on any receipt to see more details. From here, you can perform various actions and see more information specific to your chosen transaction.
Receipt Report Actions
Table of contents:
- Accessing the Receipt Report
- Printing and filtering receipts
- Adding a transaction
- Viewing and managing receipt details
Accessing the Receipt Report
To access the Receipts Report:
- Log in to the Back Office with your Lightspeed Restaurant credentials.
- Click Fiscal Reporting from the navigation bar.
- Select Receipts > Receipts.
- Use the drop-down menu and calendar icon to change the report's time period.
Printing and filtering receipts
Print or zero in on specific receipts by using the following options in the Receipt Report:
- Use the Search field to find a particular receipt. Searchable information includes Account name, Amount, Tender, Created by, Paid to, Device, Account, and Reference.
- Use the Show_entries drop-down menu to choose how many receipts should appear on a single page.
- Filter receipts by tag using the available drop-down if there are tags associated with specific device profiles in your Configurations. Note: this option does not appear if no tags are set up.
- To print single or multiple receipts, select the receipt(s) using the checkbox in the same row and click Print selected receipts.
- To download the report as a spreadsheet, click Export Receipts CSV > select your device (Mac or PC) > Export.
Adding a transaction
Manually add an unlisted transaction or correct an erroneous one by recreating it.
- From the Receipt Report, click Create a new transaction.
- Specify the: Description, Amount, Payment method, Transaction owner, and Accounting group.
- (Optional) Include Tip, Payment method for gratuity, and Available tags.
- Click Create Transaction.
- Since you're modifying past sales data, enter a meaningful reason for the change.
- Click Confirm to finish.
- Click Reload data to refresh the listed receipts. Receipts created in the back office appear in yellow, with BackOffice listed as the device.
Viewing and managing receipt details
From the Receipt Report, click on any receipt to see more details. From here, you can perform various actions and see more information specific to your chosen transaction.
Receipts Report Actions
What's next?
The Draft Receipt Reports lists receipts that have been printed but not yet paid.
The All Accounts Reports lists all started accounts (orders) during the selected time period, including open orders.
The Open Accounts Report gives an overview of open orders for the selected time period.
The Canceled Accounts Report displays all canceled orders for the selected period.
The Account Transfers Report lists transfer operations.
The Transactions page displays all sale, void, and transitory operations for the selected period.
The Payments Report lists all closed orders alongside their respective payment methods.
On the Invoices Report, All transactions paid with the Invoice payment method are listed.