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Getting paid

Every business day, the previous day's transactions are sent to Lightspeed Payments to begin the settlement process. As a general rule of thumb, you can expect to see settlements deposited into your bank account within 2 business days after the original transaction, but a number of circumstances may affect this timeline. Here's a quick overview of the process so you can better understand when to expect your funds.

How transactions are sent to Lightspeed Payments

On a regular business day, the card payments you accept before that day's cutoff time are sent to Lightspeed Payments and the process of transferring funds from your customer's bank account to yours begins. 

The cutoff time for transactions varies depending on your region:

Region Cutoff time
North America 6:00 AM EST
Europe (except the UK) 0:00 CET
UK 3:00 AM local time
Australia 0:00 local time

Transferring funds generally takes about 1 business day, so if a transaction happens on Tuesday, you can expect to see that money in your account on Wednesday. Transferring funds does not occur on weekends, so funds from Friday, Saturday, and Sunday will all be deposited on Monday as a single deposit.  Statutory holidays may delay processing.

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Note: For some US and Canadian merchants, the deposit processing method used by your bank may delay deposits by an additional business day. In that circumstance, your payout schedule will be as follows: Adyen.png

You can view the current status of any given settlement on the Settlements report. Each settlement will show one of the following statuses:

  • Deposited: The settlement has been processed and the funds have been sent from Lightspeed Payments to your bank.
  • Pending: The settlement is still being processed.

It is worth noting that the final part of this process (placing the deposit into your account) is handled by your bank. When a settlement shows the Deposited status, your bank has received the funds but may have not yet processed the deposit into your account. Most banks will process this deposit within the 1-business day schedule described above, but there may be exceptions - particularly with smaller banks during periods of high activity. Speak with your bank for more information about their processing timelines or if you see a Deposited status in your report with no corresponding deposit in your account. 

What is deposited?

The funds deposited into your account will not be identical to the original transaction amounts - processing fees are deducted before your deposit is made. Payment processors, card providers, and banks all charge fees for transferring funds. Lightspeed Payments deducts these fees for you. By the time the deposit is processed into your account, these fees have already been paid, so the deposited funds are all yours. 

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