E-invoicing is currently only available in Belgium. Businesses can only send e-invoices, not receive them.

E-invoicing allows you to send Business-to-Business (B2B) invoices through the Peppol network. When you enable e-invoicing, the Back Office will automatically generate a new Peppol ID and will not allow the use of an existing ID.

Enabling e-invoicing

Enable e-invoicing from the Back Office.

1. Log in to the Back Office with your Lightspeed Restaurant credentials.
2. Create a new payment method for invoices, if you don't already have one.
• The code should be IKDEBT.
• The payment type should be Other payment type.
3. From the navigation menu, select Business > Settings > Business details.
4. Ensure that your VAT number has been entered into the Fiscal details section.

   

5. Scroll down to E-invoicing registration and click Register for e-invoicing.

   

6. In the pop-up window, click Register. A green Registered button will display if registration is successful.

   

Update your business details at any time by navigating to Business > Settings > Business details and clicking Update business details in the E-invoicing registration section.

Creating and sending e-invoices in the Back Office

Use the e-invoicing feature to create and view your e-invoices. E-invoices contain a breakdown of owed amounts per receipt, as well as the total amount owed for the invoice. Each e-invoice has a unique number assigned to it for simple tracking.

You can still create and send printed and e-mail invoices, as well as the e-invoice. When sending an e-invoice, the e-invoice's date should match the date goods or services were provided. Tips and service charges are included in e-invoices, but prepayments and deposits may generate separate e-invoices. Split bills also require separate invoices.

E-invoices can only be sent to Belgian recipients.

1. Log into the Back Office with your Lightspeed Restaurant credentials.
2. From the navigation menu, select Payment > Customer invoices > Pending transactions.
3. Click Create invoice on one or more pending transactions. Multiple receipts can be combined into one e-invoice.

   

4. Click the Open invoices tab.
5. Click the transaction you want to send an e-invoice for to view details.
6. Click Send e-invoice. If this option is greyed out, an e-invoice has already been sent for this transaction.

   

7. A pop-up window will appear either confirming the e-invoice has been sent or indicating an issue. If there is an issue, enter any missing information and click Send to re-send the e-invoice.

   

Navigate to Payment > Customer invoices > Open invoices to review the status of your e-invoices.

• Not sent: The e-invoice has not yet been sent.
• Sending: The e-invoice has been sent but has not yet been received by the recipient.
• Sent: The e-invoice has successfully been received by the recipient.
• Failed: The e-invoice has failed to send. Contact Support for help resolving the issue.