Add notes to an order to quickly apply common instructions and communicate order details more consistently during service. You can select one or more pre-created notes or add a custom note. Notes can be assigned to an order, course, and seat. All notes appear on the KDS and printed order dockets. For pre-created notes, you can toggle off this print setting in the Back Office.

Add a note to an order

1. From the Register screen, create a new order.

2. In the order summary section, tap Add notes.

   

3. In the Manage notes pop-up, do either of the following:
   1. Select one or more pre-created notes.
   2. Tap Create note to add a custom note.
4. Tap Save.

The number of notes appears in the order summary to show how many notes are assigned to the order.

Add a note to a course

1. From the Register screen, create a new order in Table Service mode.
2. Add items to a course.

3. In the order summary section, tap the three dots icon (More) to the right of the course.

   

4. In the Course pop-up, tap Add to the right of Notes.
5. In the Manage notes pop-up, do either of the following:
   • Select one or more pre-created notes.
   • Tap Create note to add a custom note.
6. Tap Save.

A notes icon appears in the order summary to show the course has notes assigned to it.

Add a note to a seat

1. From the Register screen, create a new order in Table Service mode.

2. In the order summary section, change the display mode to By seat.

   

3. Add items to a seat.

4. Tap the three dots icon (More) to the right of the seat.

   

5. In the Seat pop-up, tap Add to the right of Notes.
6. In the Manage notes pop-up, do either of the following:
   • Select one or more pre-created notes.
   • Tap Create note to add a custom note.
7. Tap Save.

A notes icon appears in the order summary to show the seat has notes assigned to it.