- These instructions only apply to the new Lightspeed gift card version. If you are using the old gift card version and want to switch, follow the instructions in this article.
- Gift cards are a paid add-on. To purchase this feature for your account, contact your Sales Account Manager or the Lightspeed Sales team in your region.
Before selling K-Series gift cards, we recommend setting a maximum gift card balance in your Back Office. The maximum balance is the maximum value that can be loaded onto a gift card. If an employee attempts to sell a gift card with a value greater than the maximum balance, your POS will display an error message and prevent the sale. By default, there is no maximum balance for gift cards.
Setting a maximum balance
The maximum balance affects all future gift cards. It will not affect previously created gift cards or batches. You can sell gift cards without setting a maximum gift card balance, but we do not recommend it. To set a maximum balance:
- Log in to the Back Office with your Lightspeed Restaurant credentials.
- From the navigation menu, select Customers > Settings.
-
In the General section, enter the maximum amount for your gift cards in the Maximum balance field.
- Click Save.
What’s next?
Using gift cards 2.0 at the POS
Printing gift cards 2.0
Selling gifts 2.0 online
Managing gift cards 2.0 in Back Office
Gift cards 2.0 FAQ