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About billing and subscriptions

On the billing date for your Lightspeed Restaurant account, you'll receive an invoice via email that includes your subscription details and the total amount due for payment. Download a billing invoice from your email account to view more information about your subscription or to pay the invoice online.

The subscription you selected when signing up for Lightspeed determines the billing amount, billing frequency, and number of POS devices for the account. If a Sales Account Manager did not set up auto-billing when you signed up, we recommend doing so to avoid missing future payments. Missed or declined billing payments may prevent you from accessing the Back Office.

For help with questions or issues related to billing or subscriptions, contact our Billing department. 

Learn more about billing and subscriptions:

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