Select from available floor plans to create orders associated with tables. The On-demand table creation option is always selected to allow POS users to create new tables as needed, and is

only available if the With table service mode is selected.

Choose order types

(Additional order types, if With table service mode is selected)

Select which order types the POS can take.

• Direct sales: These orders are paid for immediately and don’t need to be assigned to a tab or a table.
• Direct orders: These orders are assigned directly to a tab and sent to be prepared at a production center.
• Keep only table orders: Orders can only be assigned to tables. This option is only available in With table service mode and if a Floor plan is selected.

Default order profile for direct sales
(only available for Direct sales)

Select a default order profile for direct sales from the drop-down menu.

Direct sales must have an order profile assigned. This avoids recording sales with no order profile information assigned.

POS users will need to confirm the order profile assigned to a direct sale. This helps prevent errors in assigning order profiles.

Select an order profile from the drop-down menu to be used for table and direct orders.

Set the last order number before the count resets to 0. If set to 0, all orders will open as Direct.

Select either Add items before first course (Course 0) or Add items to first course (Course 1).

There are two options for the number of the first course: Course 0 or Course 1. If Course 0 is selected, items added exist as a separate course that happens before Course 1. If Course 1 is selected, items added appear with Course 1.

Toggle the options to modify the POS behaviour while taking orders:

Only available if With table service mode is selected:

• Allow orders with zero covers: When enabled, the POS can take orders even if the table has no covers assigned.
• Show “Fire course” on register screen: Displays the button for firing the next course on the POS Register screen.
• Automatically fire the first course: The first course is automatically fired and sent for production once the order is completed.
• Limit order taking to the user assigned to table: When enabled, the POS only takes orders from users assigned to a table as a cover.

Only available for Direct sales:

• Allow direct sales to be placed on hold: With this setting enabled, orders placed by direct sales can be paused by the POS user.

Group ordering

This toggle will enable or disable group orders where groups can order together but pay individually. Orders are generally grouped together and sent to the production center as a single ticket.

Set max time between orders

(only available when Group ordering is enabled)

This action sets the maximum time before an order ticket is printed in between group orders. Orders created in less than this time means that the orders are grouped together on a single ticket.

Set max time since first order

(only available when Group ordering is enabled)

This action sets the maximum amount of time elapsed since taking the first order in a group before an order ticket is printed allowing the production center to start on an order while the orders continue to be taken.

Toggle the options to modify the information displayed on an order ticket:

• Floor plan name: When enabled, order tickets display the name of the floor on which the order was placed.
• Seat details: When enabled, items on order tickets show which seat they are assigned to.
• Number of covers: When enabled, order tickets show the number of dining customers associated with the order.
• Order summary on each ticket: When enabled, all courses print with the order history. For example, when firing the third course of a meal, the order ticket will also show what was on the first and second courses. If disabled, previous courses will be omitted from order tickets.
• Order profile: When enabled, order tickets show the order profile they belong to, like dine-in or takeaway, for example.
• Price of items: When enabled, the price of each item appears on the order ticket.
• Customer address: When enabled, the address from a customer's profile appears on the order ticket. Learn how to add customers by visiting our Adding customers article.

Toggle the options to modify the appearance of items on order tickets:

• Separate items with a divider: When enabled, displays a line between order items.
• Sort items alphabetically by accounting group: When enabled, sort items on order tickets alphabetically from A to Z based on their accounting group.
• Merge identical items into a single line: When enabled, multi-ordered items are merged onto a single line on order tickets with the total item quantity.
  
• Sort items by seat: When enabled, this option will sort each table's items by their corresponding seats.
• Shorten lines to save space: When enabled, lines on the order tickets sent to the kitchen or bar will be shortened to save space.
• Print sub-items in red: When enabled, sub-items are printed in red (messages, side dishes, and extras). This setting requires a compatible printer with a red ink ribbon.

Toggle the options to modify how order tickets are printed:

• Print order ticket when transferring table: When enabled and a table is transferred, an order ticket will print in the production center to notify the kitchen or bar staff.
• Cut order ticket into separate courses: When enabled, order tickets are separated by course. For example, the first and second courses of a meal print on separate tickets if this option is enabled.
• Only print items and sub-items assigned to a production center: When enabled, only print items that have been set to print at specific production centers. Visit our Editing items article to learn how to assign items to specific production centers.
• Print one item per ticket: When enabled, every item sent to a production center will print its own ticket. We recommend this setting if multiple prep stations use a single production center for different menu items.

Toggle the options to modify POS behaviour when taking payment:

• Allow refund processing on POS: When enabled, users can process refunds on POS devices with this configuration. We recommend this setting for processing returns or workflows that include deposit returns on glass bottles.
• Auto-fill exact received amount at payment: When enabled, the totals screen will auto-fill with the exact amount entered by the server, which can save time when customers pay with exact change.
• Activate separate screen for check splitting: When enabled, users can divide and split checks on the POS app. See our article on Check splitting for more information about this feature.
• Print final check after the receipt: When enabled, this option restricts printing of notes until after the POS prints the order invoice. In this mode, the invoice will print immediately.
• Require signature on terminal when supported: When enabled, this option allows for on-screen signatures. This feature must be supported by the payment terminal.
• Allow only whole amounts on the payment keypad: When enabled, users are not allowed to enter cents on the keyboard when taking payment.

“Amount paid” notification

(only available when digital receipts are disabled)

Toggle the options for handling loyalty cards and vouchers on the POS:

• Link loyalty card to customer: POS users must add a customer to the order when applying a loyalty card to a payment.
• Enable credit for unused meal voucher amount: Generates a QR code that gives the voucher holder credit for the difference between their total and the amount paid.
• Process third-party QR codes: When enabled, the POS can scan QR codes from third-party Lightspeed integrations.

When enabled, tips can be added or edited on receipts by navigating to Settings > Payments in the POS.

When disabled, staff can add tips on the POS's payment screen at the time of payment, so that tips are included when the amount is sent to the payment terminal.

Two options are available:

• Calculate tip on total before taxes
• Calculate tip on total after taxes

For standalone transactions (where the customer enters the total directly on the payment terminal), it's not possible to calculate tips based on the pre-tax amount. In such cases, we recommend switching to tip suggestion by fixed amount or disabling suggested tips and using custom tip only.

Some regions require tipping to be calculated on pre-tax amounts. For a full list of regulations, contact your local regulators.

Two options are available:

• Calculate tip on total before discounts
• Calculate tip on total after discounts

You can use this option to control the types of tip suggestions displayed. In each case, the suggested options are configurable in greyed boxes.

• As percentage displays three options as a percentage of the total as configured above.
• As fixed amounts displays three options as fixed dollar amounts.
• Dynamic based on total displays three suggested percentage options when the bill total is above the set threshold. Otherwise, three suggested fixed amounts are displayed to the customer.

Toggle the options for each element of information to show on the receipt after payment is made:

• Business name: When enabled, the business name is shown on the client’s receipt.
• Order profile: When enabled, the order profile that was used to place the order appears near the top of the receipt.
• Cover count: When enabled, receipts will display the number of dining customers on an order.
• Zero-priced items: When enabled, items with no price will appear on receipts. When disabled, items with no price are omitted from receipts.
• Pre-tax total: When enabled, the receipt will show two totals: one calculated with tax and one calculated without tax.
• Customer name: When enabled, the customer's name appears on the receipt, which helps coordinate takeaway and delivery orders. 
• Customer address: When enabled, the customer's address from their profile will appear on receipts, which is useful for coordinating deliveries.
• Delivery information from Order Anywhere or a third-party app: When enabled, the receipt will contain the customer's delivery information from Order Anywhere or a third-party delivery app.

Toggle the options to modify how items appear on the receipt:

• Group items on receipts by seat: When enabled, items on the receipt will be organized according to their assigned seat.
• Group sub-items on receipts: When enabled, sub-items can be grouped together on receipts.
• Show items with 100% discount as “Free”: When enabled, items that receive a 100% discount will have their price replaced with the word "FREE" instead of showing 0.00 €/£/$.
• List identical items separately on receipts: When enabled, each item on a receipt will be listed on a unique line, even when ordered more than once. If disabled, items ordered more than once will be grouped into a single line on the receipt with a number to indicate item quantity (for example, 2 Coffees).

Toggle the options to modify information shown on the draft receipt before payment:

• Include tax rate on draft receipts: When enabled, draft receipts will list item tax rates.
• Split total by covers on draft receipts: When enabled, divide the final draft receipt total by the number of seats associated with the transaction and print this information on the receipt.
• Print draft receipts only once: When enabled, draft receipts are only printed once when sent to the printer.

Toggle the options to customize the information printed on the receipt:

• Print transaction lines on receipts in large font: When enabled, the item rows will appear in a larger font size on the client’s receipt.
• Print total on receipts in large font: When enabled, the order total will appear in a larger font size on the client’s receipt.
• Print server name on receipts in large font: When enabled, the server's name will appear in a larger font size on the client’s receipt.

Toggle the options to customize how refund, partial payments, and delivery information prints on receipts:

• Print receipt history on refund receipts: When enabled, receipt history is printed on refund receipts, allowing users to see details of previous transactions related to the refunded item.
• Print receipt for each partial payment: When enabled, the POS prints a receipt for each partial payment on a split check rather than printing a total receipt after the last payment. For example, if a table of four splits their entire order four ways, each guest will have their own receipt.
• Print receipt with delivery slip: The POS will automatically print a corresponding receipt in addition to the delivery slip.

Merchants located in France must disable Print receipt with delivery slip setting in compliance with French law.

Toggle the options to set when receipts are automatically printed:

• Print receipt when an order is paid: The POS will automatically print a receipt when an order is processed.
• Print receipt for table orders after payment: Automatically prints a receipt for table orders following payment. 
• Print customer receipt with card transaction receipt: The POS will automatically print a regular receipt when a credit card receipt is printed.
• Print card transaction receipts automatically: The POS will automatically print a corresponding receipt in addition to the delivery slip.

Merchants located in France must disable Print receipt with delivery slip in compliance with French law.

When digital receipts are enabled, a QR code displayed on the POS during checkout allows customers to access digital receipts. The order paid notification screen remains visible (no auto-dismiss) to give customers time to scan. When scanned, it opens a webpage where customers can enter their email address to download their receipt.

Digital receipts are available in all countries except Italy, Belgium, and Quebec (due to local fiscal restrictions).

Merge identical items with different production instructions

(Merge identical items must be enabled.

Select the POS behaviour after an order is sent or paid:

• Stay on current order
• Start new order
• Log user out

When enabled, the POS device will go idle with a screen saver after 10 minutes of inactivity. There are two screen saver options:

• Display Lightspeed logo as screen saver: The Lightspeed logo will be displayed fullscreen when the screen saver starts.
• Display stored photos as a slideshow: A rotation of photos from a selected directory will be displayed full screen when the screen saver starts.

Toggle the options to modify how menu buttons are displayed on the POS:

• Use capital letters for main screen buttons
• Use capital letters for item name buttons

Click this button to open the timed menu creation pop-up.

This creates a timed menu event, which automatically changes which menu is used for ordering on your POS according to a schedule that you set up.

• Event title: Enter the name of the event, like “Lunch” or “Holiday Specials”
• Menu for this event: Select the menu to be used during the event.
• Start event on: Select the date the menu should become active either by filling in the date or by clicking the calendar icon and selecting a date from the calendar.
• Define an end date: Enable this to select an end date for the timed menu.
• End event on: If Define an end date is enabled, new fields appear next to the Start event on fields to select an end date for the menu.
• All-day event or Specific times: Select whether the menu is applied all day during the time period or only during specific times. For instance, a menu with lunch specials might only be available during lunch hours. If Specific times is selected, new fields appear to set the start and end times using your computer's setting, either:
  • a 12-hour clock with AM/PM, or
  • a 24 hour clock.
• Select event availability: Choose from Every day, Weekdays, Weekends, or Custom days. For Custom days, you can select specific days of the week for the menu to run. Select the start and end times for the timed event.

Click Reset to clear the pop-up menu.

Click Cancel to exit the menu without saving any changes.

Click Save to register the created timed menu and exit the menu. 

Click Create tag to open a pop-up window that allows you to create tags associated with specific configurations for reporting purposes. You can then filter sales reports by tag to assess which sales were made with a particular POS configuration.

Enter a tag name in the text box. Click Create tag to register your changes. Click Cancel to discard any changes.

Manage tags

(only available if at least one tag exists)

Click Manage tags to open a pop-up window that allows you to enable or disable available tags.

There are three options for what information is included on printed shift reports. Users must choose one of the three.

• Show total sales only (Default)
• Include accounting groups
• Include accounting groups and items 

To see these reports, open the Restaurant App and navigate to Settings > Reports > Shift reports. Select a report and tap View full report.

For businesses using stock management, add stock transfers to have devices pull stock from specific locations. 

For example, imagine there is a primary stock location where all items are received (Stock A), as well as an additional stock location in your restaurant, like a bar (Stock B). If your business wants to restock the bar after a delivery, follow these steps:

1. From the Current stock location drop-down, pick your primary stock location: Stock A.
2. From the New stock location drop-down, pick the new stock location: Stock B.
3. Click Save.

To move multiple items, or to multiple locations, at once, click Add stock transfer to add another row. Complete each new row with the stock being transferred from one location to another. Click the trash can icon to delete any row.