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Counting a cash drawer

💡 What's a cash drawer?

A cash drawer is generally understood as the starting cash amount that servers exchange over the course of their shift. In this context, a cash drawer is distinct from the physical container used to store cash and coins. A cash drawer generally contains smaller denomination amounts at the start of a shift so that users are able to provide appropriate change to customers when processing cash transactions.

If the Counting options setting has been enabled from the Back Office, POS users will need to count their cash drawer at the start and end of each sales period. After a sales period has started, the drawer count prompt will be enabled after tapping a user's name from the Home screen. 


Counting a cash drawer

  • When starting or ending a sales period, shift managers will be prompted to count drawer from the Cash drawer screen.
  • From the Cash drawer screen, tap the payment method for the drawer count.
  • Enter the currency denominations on the keypad and tap Confirm when you have completed the drawer count. You will be brought back to the Cash drawer screen.
  • From the Cash drawer screen, verify your cash drawer count is correct and tap Confirm drawer amount.
  • You will be prompted to print a cash drawer report - confirm or cancel. 



What's next?

Employees can self-report, or declare, the amount of tips they leave with at the end of their user shift. To learn how to enable and use this feature, see Declaring tips.

Users on Lightspeed Restaurant can have different user permissions and settings, as configured from the Back Office. One place to view POS user settings is from the Settings menu. For more information, see Understanding user settings.

Once a sales period has been opened and the cash drawer counted, you're ready to start taking orders! See About ordering for more information. 


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