The S1F2 Smart Terminal with Printer is quick and easy to set up with Lightspeed Payments. When you receive the terminal from Lightspeed, it will already be configured for your account, so all you will need to do is plug it in and pair the terminal.

It is important that you only use the terminal supplied to you by Lightspeed, as any terminal obtained from a third party may not be correctly configured for your account and could present a security risk.

What you'll need

Smart Terminal with Printer

USB and power cable

Receipt paper roll (57x40 mm)

Setting up the Smart Terminal with Printer

Before you can pair your Smart Terminal with Printer with your Lightspeed account, you'll need to make sure it is charged and set up.

Inserting the paper roll

1. Press the sides of the paper roll cover to open the receipt paper compartment.
2. Place the paper roll in the terminal, making sure a little paper sticks out over the contactless logo on the casing.
3. Close the cover.

Plugging in and powering on the terminal

The Smart Terminal with Printer is supplied with a USB-C charging cable and a region-specific power plug. This cable is compliant with the USB industry and UL standards.
Always use the charging cable and the region-specific power plug provided by Lightspeed.

1. Plug the USB charging cable into the terminal and a power source. You can continue with the setup while the battery charges. To prevent damage to the USB-C charging cable and charging port, follow these guidelines:
   • Insert and remove the charging cable by holding the end that connects to the terminal or the power plug, rather than pulling on the wire.
   • Don't insert or remove the charging cable at an angle.
   • Don't use excessive force to insert or remove the charging cable.
   • Don't bend or fold the charging cable. The cord should be able to move freely.
   • Always inspect the charging cable and the charging port on the payment terminal for foreign objects or water before inserting the cable.
   • If the terminal operates in areas of high humidity, dust, or food residue, consider using a charging station to prevent damage to the charging port.
2. Press and hold the Power button until the display turns on.
3. On the Welcome screen, select your preferred language.

   This setting can later be changed by navigating to Financial Services > Settings > Terminal in the Lightspeed Back Office.

4. Tap the right arrow button on the screen.

Once you’ve turned on the terminal and selected your preferred language, set up your Wi-Fi connection.

Connecting the terminal to your Wi-Fi network

In order to connect your terminal to your Lightspeed account, you'll need to make sure it's connected to your network via Wi-Fi.

1. On the Setup Wi-Fi screen, tap the + symbol.
2. Turn on the WLAN toggle switch.
3. Select your Wi-Fi network from the list, or select the + sign and add the name (SSID) of your Wi-Fi network.
4. Enter your Wi-Fi password and tap Connect.
5. Tap OK.

You’ll know your terminal is connected to your network when you see a Wi-Fi symbol at the top of the screen.

Setting up a static IP address on your terminal

To set your terminal to a static IP address, you will need information regarding your network setup. This information can be obtained from your network administrator.

1. From the terminal, tap Settings.
2. Press Network.
3. Enter the following PIN: 5773.
4. Tap Wi-Fi > Settings.
5. Tap Edit.
6. Tap the up arrow next to the Advanced Options to make the DHCP menu option available.
7. Scroll down to the DHCP menu.
8. Tap on DHCP and switch it to Static.
9. Enter the static IP address, the gateway, and the network prefix you wish to set the terminal to. These settings can be obtained from your network administrator.
10. Set the DNS to 8.8.8.8 and 8.8.4.4
11. Click on the green checkmark to save.

Confirming your store information on the terminal

Your terminal comes preconfigured with your store information. You will need to confirm your store before you can pair the terminal with your Lightspeed account.

1. Navigate back to the main menu by tapping the back-arrow.
2. Tap the blue checkmark to confirm the name of your store.

You are now ready to pair the terminal with your Lightspeed account.

Pairing the terminal with Lightspeed Payments

Once the terminal is connected to your network, you can assign your new payment terminal to your account through the Financial Services tab.

Some older payment terminals may not have this option available. If your payment terminal is not already assigned to your location and is not generating a code, contact support.

1. In the Back Office, navigate to Financial Services > Terminals.
2. Click Add terminal.
3. Enter the six-digit code currently displayed on the terminal screen.

   

4. If you have multiple locations, select the location the terminal should be assigned to.
5. Click Update.

Once assigned to your location, complete the connection to your account by adding the terminal to your hardware page in Lightspeed Restaurant.

1. In the Back Office, navigate to Configuration > Hardware > Payment Terminals.
2. Click Refresh Terminals.

   

Now that you’ve paired your terminal to your account, you’ll need to assign your terminal to your POS device in Back Office.

Assigning the terminal to a POS device

After paring the terminal to your account, you are ready to assign your terminal to a POS device.

1. From the Back Office, navigate to Configuration > Devices > Devices.
2. Click on the device you wish to assign the terminal to or click Edit under Actions next to the device you wish to assign the terminal to.
3. Use the drop-down menu next to Payment terminal to select the name of the terminal you've paired.

   

4. Scroll to the bottom of the page and click Update.
5. Under configuration status, click the Reload button. Alternatively, on the device itself, you can tap Settings > Reload.

You are now able to process card payments using your payment terminal.

FAQs

• How do I power the Smart Terminal with Printer off?

  To power the terminal off, press and hold the Power button until a dialog box appears, then confirm that you want to turn the terminal off.

• Can I enable Standalone mode on the Smart Terminal with Printer?

  Standalone mode is available on the Smart Terminal with Printer and V400m. To enable Standalone mode, navigate to the Financial Services tab in your Back Office.

• Can the SIM card included with terminal be removed?

  No. Removing the included SIM card will damage your Smart Terminal with Printer.

• Is setting up a static IP address optional?

  Setting up a static IP address is a highly recommended step in setting up your payment terminal. A static IP address is a unique fixed number assigned to your device to ensure it remains constant on your network. In contrast, a dynamic IP address can change, like during a network outage. This could mean reconfiguring your printer after power is restored. Using a static IP means you only have to set up your devices once, avoiding such hassles.

• Can I change the default language of the payment terminal?

  Yes. The default language of your payment terminals can be changed by navigating to Financial Services > Settings > Terminal in the Lightspeed Back Office.

What's next?